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[Bug]: No Sound alert and notification popup on Windows 10/Server 2016 v1607 (pre-creators update) #3044
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@razorbladehnt So this is not a widespread issue with our Desktop App, as I can't reproduce this and I think it works for most people. Notifications are often a bit finicky so there are some things we can sort out to see if anything is blocking them.
Let me know if you have questions about these troubleshooting items. |
I understand that this issue is quite unique and i'm not expecting quick fix but i thought i should make a ticket to document this
Check this post i think it explained well why notification would not be shown Also found a similar issue but on Windows 10 v1607 #2955 |
Appreciate the quick feedback! So it looks like we'd have to make some changes to support 1607 specifically, which would likely mean some kind of custom notification format. I'm not sure if Electron provides anything to that effect, but if not then custom would be the way to go. I can't see this being worked on anytime soon internally, but I'm going to open this as Help Wanted in case anyone wanted to take this on. As for the other ticket, I'll close in favour of this one since this one has some extra information as to why this is happening. Thanks for raising the issue and helping to provide helpful feedback :) |
Don't know if it's related or not, but I got same for macOS, no notifications since update to 5.8.0 (app store) |
This is unrelated, this ticket is about the missing Notification API in older versions of Windows 10. |
Read in #3052. |
Checks before filing an issue
Mattermost Desktop Version
5.8.0
Operating System
Windows server 2016 v1607
Mattermost Server Version
9.8.0
Steps to reproduce
Install Mattermost 5.6.0 or higher on windows server 2016
Send private message or mention person with @
Notification will not show
Sound not played
Expected behavior
To show notification and play sound
Observed behavior
No notification or sound
Also under Settings(win+i) >System>Notifications & Actions>Get Notifications From These Senders
Mattermost is not listed
Mattermost have shortcut in startmenu
Versions 5.5.1 and lower works okay (it uses older version of notifications as described in link below)
Log Output
Additional Information
Similar issue with GitHub desktop and windows server 2016 desktop/desktop#14714
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