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Embed Jitsi video inside Mattermost will result in no permission #253

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OPNetworkLOL opened this issue Jun 7, 2024 · 4 comments
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@OPNetworkLOL
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OPNetworkLOL commented Jun 7, 2024

Mattermost Version
CLIENT: 5.8.0-Desktop-Windows
SERVER: 9.8.0
Plugin Version
master

Describe the issue
Embed Jitsi video inside Mattermost will result in no permission (even if permission is granted, only mattermost-calls can access the microphone and camera)

Server Error Logs
NO ERROR

Google Chrome Error Logs
024-06-07T06:23:13.093Z [modules/RTC/RTCUtils.js] Failed to get access to local media. NotAllowedError: Permission denied {"video":false,"audio":{"autoGainControl":false,"echoCancellation":false,"noiseSuppression":false,"channelCount":2}}
2024-06-07T06:23:13.093Z [features/base/tracks] Failed to create local tracks ['audio'] or {gum: {…}, name: 'gum.permission_denied', message: 'User denied permission to use device(s): audio', stack: 'Error\n at new or (https://meet.example.com…ks.com/libs/lib-jitsi-meet.min.js?v=7790:2:860527'}

Screenshots
b6d908a58e336664a896a908f86d8116

Additional context
Add any other context about the problem here.

@ageekhere
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I also have the same issue, cannot give permission to mic and camera.

@x2rist
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x2rist commented Oct 25, 2024

Has anyone solved this situation?

@daboriginal
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I've the same issue on Win10 with MM 5.10.0
I can not switch on camera, microphone and share the desktop

@VincentSC
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VincentSC commented Dec 5, 2024

In MacOS you need to enable access at the OS-level, under "Privacy & Security" according to the various other bug-reports of the past 4 to 5 years.

Two problems with this solution:

  • Mattermost is not listed under Camera
  • It does not help to have Microphone

So in other words: it's very broken again. I assume that the microphone-permission is ok and should be solved in this plugin? The Video-permission is a bug of the Mattermost app.

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5 participants