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[Bug] Export combined keyword export fails #22541

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4 tasks done
crotomo opened this issue Aug 30, 2024 · 1 comment
Open
4 tasks done

[Bug] Export combined keyword export fails #22541

crotomo opened this issue Aug 30, 2024 · 1 comment
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Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. triaged

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@crotomo
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crotomo commented Aug 30, 2024

What happened?

When I go to export the Combined keywords report to XML I get an error.
Screenshot 2024-08-29 at 4 59 02 PM
Screenshot 2024-08-29 at 4 59 11 PM
Screenshot 2024-08-29 at 4 59 30 PM

No error message but what is printed is "matomo 125984 matomo analytics 14837 matomo login 6776 matamo 5193 motomo 3698 matomo tag manager 3435 piwik 2815 matomo pricing 2387 curl: (60) ssl certificate problem: unable to get local issuer certificate 2308 matomo cloud 1649"

What should happen?

I would expect an xml file to download with the keywords in the date range.

How can this be reproduced?

  1. click on Acquisition
  2. Click on Search Engines & Keywords
  3. Click on 'Export this dataset in other formats'
  4. Select XML
  5. Click Export

Matomo version

Cloud but not sure!!! Ask Daniel (Innocraft team member)

PHP version

No response

Server operating system

No response

What browsers are you seeing the problem on?

Safari

Computer operating system

No response

Relevant log output

No response

Validations

@crotomo crotomo added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Aug 30, 2024
@randy-innocraft randy-innocraft added triaged and removed To Triage An issue awaiting triage by a Matomo core team member labels Aug 30, 2024
@randy-innocraft
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Hi @crotomo. Thank you for creating the issue and bringing this to our attention, that's very appreciated. We have reviewed and triaged the problem internally, and we have confirmed it is an issue. Our team will prioritise this, and we will update you on the progress here when we have an update to share. If you have any further information or questions, please feel free to add them here.

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