Deeplinking does not work from iOS push notification

[brianhdev]

Checklist

• I have read the contributing guidelines
• I have determined whether this bug is also reproducible in a vanilla project, such as the example app in this repository.
• If possible, I've reproduced the issue using the master branch or latest release of this package.
• This issue hasn't been addressed in an existing issue or pull request

Description

Push notifications sent from Klaviyo which contain a deeplink are NOT being propagated to the app on iOS, where they are on Android. From other sources such as a web browser, or contact link, deep linking works as expected.
We tried multiple variations of the open action deeplink (e.g. excluding the "kovo://" protocol, changing the deeplink path).

Expected behavior

We expect the push notification on press, to open the application and display the captured deeplink on the app UI (kovo://web-app/credit-score in this case).

Actual behavior

On push notification click, the app opens but the deeplink url provided is null. However, deeplinking does work from other sources (e.g. browser) and on android.

Steps to reproduce

Note this was the configuration used for the notification

See attached screen recording

dl_demo.MP4

The following is logic for the deeplink provider:

And what is rendered on the app:

The Klaviyo React Native SDK version information

1.0.0

Environment Description

System: OS: macOS 15.1.1 CPU: (16) arm64 Apple M4 Max Memory: 256.05 MB / 64.00 GB Shell: version: "5.9" path: /bin/zsh Binaries: Node: version: 23.4.0 path: ~/.nvm/versions/node/v23.4.0/bin/node Yarn: version: 1.22.22 path: ~/.nvm/versions/node/v23.4.0/bin/yarn npm: version: 10.9.2 path: ~/.nvm/versions/node/v23.4.0/bin/npm Watchman: Not Found Managers: CocoaPods: version: 1.16.2 path: /opt/homebrew/bin/pod SDKs: iOS SDK: Platforms: - DriverKit 24.1 - iOS 18.1 - macOS 15.1 - tvOS 18.1 - visionOS 2.1 - watchOS 11.1 Android SDK: Not Found IDEs: Android Studio: 2024.2 AI-242.23339.11.2421.12700392 Xcode: version: 16.1/16B40 path: /usr/bin/xcodebuild Languages: Java: version: 17.0.13 path: /usr/bin/javac Ruby: version: 3.2.0 path: /Users/bhong/.rbenv/shims/ruby npmPackages: "@react-native-community/cli": Not Found react: installed: 18.2.0 wanted: 18.2.0 react-native: installed: 0.73.6 wanted: 0.73.6 react-native-macos: Not Found npmGlobalPackages: "react-native": Not Found Android: hermesEnabled: true newArchEnabled: false iOS: hermesEnabled: true newArchEnabled: false

[ajaysubra]

Hey @brianhdev thanks for the detailed description of the issue. We will look into this and get back to you.