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publications.html
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---
layout: page.njk
title: "Juji Patents and Scientific Publications"
excerpt: Scientific publications on the development, application, and evaluation of cognitive AI assistant (chatbot) technologies and solutions for education and healthcare.
date: 2020-03-31T05:24:53.929Z
---
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<h1>Juji Patents</h1>
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<ol>
<li>Michelle X. Zhou and Huahai Yang. <a href="https://patents.google.com/patent/US20170344532A1/en" target="_blank">Method and System for Creating Interactive Inquiry and Assessment Bots</a>. Patent Number: US 10,635,752</li>
<li>Michelle X. Zhou and Huahai Yang. <a href="https://patents.google.com/patent/US10720081B2/en" target="_blank">Method and System for Match People with Choices</a>. Patent Number: US 10,720,081</li>
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<section class="content-section title-sec pub-title-sec">
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<h1>Juji Scientific Publications</h1>
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<ol>
<li>Ziang Xiao, Q. Vera Liao, Michelle Zhou, Tyrone Grandison, and Yunyao Li. 2023. <a href="https://doi.org/10.1145/3581641.3584031" target="_blank">Powering an AI Chatbot with Expert Sourcing to Support Credible Health Information Access</a>. In <i>28th International Conference on Intelligent User Interfaces (IUI '23)</i>, March 27–31, 2023, Sydney, NSW, Australia. ACM, New York, NY, USA 17 Pages.</li>
<li>Michelle X. Zhou, Huahai Yang, Gloria Mark, Mengdie Hu, Jalal Mahumd, and Aditya Pal. 2021. <a href="https://dl.acm.org/doi/10.1145/3468977" target="_blank">Building Personalized Trust: Discovering What Makes One Trust and Act on Facebook Posts</a>. In <i>ACM Transactions on Social Computing</i> 4, 3, Article 9 (September 2021), 28 pages.</li>
<li>Lina Zhou, Souren Paul, Haluk Demirkan, Lingyao Yuan, Jim Spohrer, Michelle Zhou, and Julie Basu. <a href="https://aisel.aisnet.org/thci/vol13/iss2/5/" target="_blank">Intelligence Augmentation: Towards Building Human-Machine Symbiotic Relationship</a>. In <i>AIS Transactions on Human-Computer Interaction</i>, volume 13, issue 2, 2021.</li>
<li>Xu Han, Michelle X. Zhou, Matthew Turner, and Tom Yeh. (2021) <a href="https://dl.acm.org/doi/10.1145/3411764.3445569" target="_blank">Designing Effective Interview Chatbots: Automatic Chatbot Profiling and Design Suggestion Generation for Chatbot Debugging.</a> ACM CHI'2021. Watch <a href="https://www.youtube.com/watch?v=OKdO95G0mhs" target="_blank">a video intro</a> and <a href="https://www.youtube.com/watch?v=2KUWqYYPYDc" target="_blank">a recorded presentation</a>.</li>
<li>Ziang Xiao, Michelle X. Zhou, Wenxi Chen, Huahai Yang, and Changyan Chi. (2020) <a href="https://dl.acm.org/doi/abs/10.1145/3313831.3376131" target="_blank">If I Hear You Correctly: Building and Evaluating Interview Chatbots with Active Listening Skills.</a> ACM CHI'2020. https://doi.org/10.1145/3313831.3376131</li>
<li>John E. Wenskovitch, Michelle X. Zhou, Christopher Collins, Remco Chang, Michelle Dowling, Alex Endert, Kai Xu, and Theresa-Marie Rhyne. Putting the "I" in Interaction: Interactive Interfaces Personalized to Individuals. IEEE Computer Graphics and Applications 40(3): 73-82 (2020) </li>
<li>Q. Vera Liao, Yi-Chia Wang, Timothy Bickmore, Pascale Fung, Jonathan Grudin, Zhou Yu, and Michelle X. Zhou. (2019)
<a href="https://dl.acm.org/doi/abs/10.1145/3311957.3358607" target="_blank">Human-Agent Communication: Connecting Research and Development in HCI and AI.</a> ACM CSCW'2019 Companion: 122-126.
</li>
<li>Michelle X. Zhou. (2019) <a href="https://dl.acm.org/doi/10.1145/3301275.3308445" target="_blank">Getting virtually personal: making responsible and empathetic "Her" for everyone.</a> ACM IUI'2019 Keynote.
</li>
<li>Michelle X. Zhou, Wenxi Chen, Ziang Xiao, Huahai Yang, Tracy Chi, and Ransom Williams. (2019) <a href="https://dl.acm.org/doi/10.1145/3308557.3308667" target="_blank">Getting virtually personal: chatbots who actively listen to you and infer your personality.</a> ACM IUI'2019 Companion: 123-124.
<li>Michelle X. Zhou, Gloria Mark, Jingyi Li, and Huahai Yang. (2019)
<a href="https://dl.acm.org/doi/10.1145/3232077" target="_blank">Trusting Virtual Agents: The Effect of Personality.</a> ACM TiiS 9(2-3): 10:1-10:36.
</li>
<li>Ziang Xiao, Michelle X. Zhou, and Wat-Tat Fu. (2019)
<a href="https://dl.acm.org/doi/10.1145/3301275.3302264" target="_blank">Who should be my teammates: using a conversational agent to understand individuals and help teaming.</a> ACM IUI'2019: 437-447.
</li>
<li>Michelle X. Zhou, Carolyn Wang, Gloria Mark, Huahai Yang, and Kevin Xu. (2019) <a href="https://www.semanticscholar.org/paper/Building-Real-World-Chatbot-Interviewers%3A-Lessons-a-Zhou-Wang/b34590742577524fe71bc3624aa070fd06bc42c1" target="_blank">Building Real-World Chatbot Interviewers: Lessons from a Wizard-of-Oz Field Study.</a> ACM IUI'2019 International Workshop on Conversational Agents.
</li>
<li>Ziang Xiao, Michelle X. Zhou, Q. Vera Liao, Gloria Mark, Chang Yan Chi, Wenxi Chen, and Huahai Yang. (2019) <a href="https://arxiv.org/abs/1905.10700" target="_blank">Tell Me About Yourself: Using an AI-Powered Chatbot to Conduct Conversational Surveys.</a> CoRR abs/1905.10700
</li>
<li>Fatema Akbar, Ted Grover, Gloria Mark, and Michelle X. Zhou. (2018) <a href="https://dl.acm.org/doi/10.1145/3180308.3180365" target="_blank"> The Effects of Virtual Agents' Characteristics on User Impressions and Language Use.</a> ACM IUI'2018 Companion: 56:1-56:2.
</li>
<li>Jingyi Li, Michelle X. Zhou, Huahai Yang, and Gloria Mark. (2017)
<a href="https://dl.acm.org/doi/10.1145/3025171.3025206" target="_blank">Confiding in and Listening to Virtual Agents: The Effect of Personality.</a> ACM IUI'2017: 275-286.
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<!--section class="content-section title-sec pub-title-sec">
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<h1>Juji Interviews and Press</h1>
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<li>University Business Magazine. <a href="https://universitybusiness.com/4-must-haves-universities-use-chatbot-ai-artificial-intelligence/?highlight=Juji" target="_blank">4 must-haves for universities when considering a chatbot</a>. 2021</li>
<li>Association for Computing Machinery. <a href="https://www.acm.org/articles/people-of-acm/2021/michelle-zhou" target="_blank">People of ACM - Michlle Zhou</a>. 2021</li>
<li>On AiRR A.I. Podcast.<a href="https://youtu.be/wFvEGOL6wQk" target="_blank">The Word is "Responsibility" | AGI Inception Ep 7 with Michelle Zhou</a>. 2020 </li>
<li>CoCoHub.<a href="https://youtu.be/flI5-GKVACQ" target="_blank">Taking Turns - Ep001 with Michelle Zhou</a>. 2020. </li>
<li>Automaticopy.<a href="https://www.automaticopy.com/it-takes-a-village-or-a-global-community-to-raise-a-chatbot/" target="_blank">It takes a village, or a global community, to raise a chatbot</a>. 2020. </li>
<li>Minter Dialog.<a href="https://youtu.be/9CgJm9dcnJM" target="_blank">The Making of Juji, an Empathic Bot</a>. MDE347, 2019.</li>
<li>All Turtles Podcast.<a href="https://youtu.be/05KbtKqspx4" target="_blank">Empathetic and responsible AI with Michelle Zhou</a>. 2019.</li>
<li>OnePiece Work.<a href="https://youtu.be/X77YlASGhME" target="_blank">Juji: Responsible and Empathetic AI</a>. 2019.</li>
<li>VentureBeat.<a href="https://hitechglitz.com/juji-is-a-sensitive-ai-chatbot-who-has-personal-conversations-with-people/">Juji is an empathetic AI chatbot that holds personalized conversations with people</a> by Dean Takahashi, 2018</li>
<li>New Yorker.<a href="https://www.newyorker.com/business/currency/the-hype-and-hope-of-artificial-intelligence">The Hype—and Hope—of Artificial Intelligence</a> by Om Malik, 2016</li>
<li>New York Times.<a href="https://www.nytimes.com/2015/08/04/science/for-sympathetic-ear-more-chinese-turn-to-smartphone-program.html">For Sympathetic Ear, More Chinese Turn to Smartphone Program</a> by John Markoff and Paul Mozur, 2015</li>
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<h1>Third-Party Publications Using Juji</h1>
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<ol>
<li> Fan, J., Sun, T., Liu, J., Zhao, T., Zhang, B., Chen, Z., Glorioso, M., & Hack, E. (2023). <a href="https://doi.org/10.31234/osf.io/pk2b7" target="_blank">How Well Can an AI Chatbot Infer Personality? Examining Psychometric Properties of Machine-inferred Personality Scores</a>.
Journal of Applied Psychology, 108(8), 1277–1299.</li>
<li>Hwang, A. and Won, A. <a href="https://dl.acm.org/doi/10.1145/3411764.3445270" target="_blank">IdeaBot: Investigating Social Facilitation in Human-Machine Team Creativity</a>. Proc. of ACM CHI 2021. https://doi.org/10.1145/3411764.3445270.</li>
<li>Yunyao Li, Tyrone Grandison, Patricia Silveyra, Ali Douraghy, Xinyu Guan, Thomas Kieselbach, Chengkai Li and Haiqi Zhang. <a href="https://openreview.net/forum?id=HxIZzQZy_0F" target="_blank">Jennifer for COVID-19: An NLP-Powered Chatbot Built for the People and by the People to Combat Misinformation</a>. ACL 2020 Workshop NLP-COVID</li>
<li>Sarah Theres Völkel, Renate Haeuslschmid, Anna Werner, Heinrich Hussmann, Andreas Butz. (2020)
<a href="https://dl.acm.org/doi/10.1145/3313831.3376877" target="_blank">How to Trick AI: Users' Strategies for Protecting Themselves from Automatic Personality Assessment.</a> ACM CHI' 2020. <a href="https://youtu.be/rOCG8B-hHGQ">[video]</a>
</li>
<li> Xu Han <a href="https://dl.acm.org/doi/abs/10.1145/3379336.3381509" target="_blank">Am I Asking It Properly?: Designing and Evaluating Interview Chatbots to Improve Elicitation in an Ethical Way.</a> ACM IUI' 2020.
</li>
<li>Yu Chen and Timothy Hill. (2020) <a href="https://aisel.aisnet.org/amcis2020/is_education/is_education/23/" target="_blank">Teaching Business Students Chatbots: First Forays and Lessons Learned</a> Americas Conference on Information Systems (AMCIS 2020).
</li>
<li> Sambhav Gupta, Krithika Jagannath, Nitin Aggarwal, Ramamurti Sridar, Shawn Wilde, and Yu Chen (corresponding author). (2019) <a href="https://aisel.aisnet.org/pacis2019/213/" target="_blank">Artificially Intelligent (AI) Tutors in the Classroom: A Need Assessment Study of Designing Chatbots to Support Student Learning.</a> Pacific Asia Conference on Information Systems (PACIS 2019).
</li>
<li>Terri Lee, Krithika Jagannath, Nitin Aggarwal, Ramamurti Sridar, Shawn Wilde, Timothy Hill, Yu Chen (corresponding author). (2019) <a href="https://aisel.aisnet.org/amcis2019/human_computer_interact/human_computer_interact/14/" target="_blank">Intelligent Career Advisers in Your Pocket? A Need Assessment Study of Chatbots for Student Career Advising.</a> Americas Conference on Information Systems (AMCIS 2019).
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