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Support page #10

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ajpiano opened this issue Dec 13, 2012 · 0 comments
Open
2 of 3 tasks

Support page #10

ajpiano opened this issue Dec 13, 2012 · 0 comments
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@Krinkle

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ajpiano commented Dec 13, 2012

In page/support.md, following the mold of the triage page, put together instructions on the basics of contributing support to other users of jQuery projects, e.g., the forums, IRC, stackoverflow, etc. Should include:

  • Links to various resources
  • explaining how support is a great way to learn more about projects without needing to run into the problems yourself, learn about intricacies and edge cases and put them in your toolbox
  • Advice on giving support
    • talking about being patient, how to coax more information out of people
    • avoiding getting frustrated, it's better to say nothing than editorialise
    • help people solve the problems they need help with, i.e., "Not Telling People The Solution Is To Use a Different CMS"
ajpiano added a commit that referenced this issue Jan 15, 2013
@ajpiano
Add content for Supporting Other Users page on why support is a worth…
217c8b6 
…while pursuit and jQuery support venues to participate in. Partially addresses #10.
@Krinkle Krinkle self-assigned this Apr 1, 2024
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