Bottom 1/5th of screen corrupted for a particular movie #4938
Description
This issue respects the following points:
- This issue is not already reported on GitHub (I've searched it).
- I agree to follow Jellyfin's Code of Conduct.
- This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.
Describe the bug
I noticed one of my movies has some corruption at the bottom of the video.
I noticed the corruption appeared in 3 different ways,
- green static in the bottom fifth of the movie's frame.
- I had opened a different movie to test if it was working. When I returned this movie which is having the issue, the bottom fifth of this movie's frame was a looping like 2 frames of the different movie, just in that bottom fifth.
- Now it's just a black bar
So maybe this missing section is reading from some memory buffer not being used by this movie or something like that?
This movie will not play in Firefox or Edge on my laptop:
Playback Error
Playback failed because the media is not supported by this client.
However, VLC can play the movie just fine.
I can provide a direct download link to the movie for development/testing purposes to a dev if interested. ffprobe info attached
Also attached short video of how it looks on the AndroidTV app:
https://github.com/user-attachments/assets/972c9714-535f-450b-84fe-bc6c7f827ec1
(those 2 looping frames on the bottom are from the previous movie watched..)
Media info of the file
ffprobe /mnt/nas/Torrents/Movies/*.mkv
ffprobe version 6.1.1-3ubuntu5 Copyright (c) 2007-2023 the FFmpeg developers
built with gcc 13 (Ubuntu 13.2.0-23ubuntu3)
configuration: --prefix=/usr --extra-version=3ubuntu5 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --disable-libmfx --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libjack --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-pocketsphinx --enable-librsvg --enable-libjxl --enable-shared
libavutil 58. 29.100 / 58. 29.100
libavcodec 60. 31.102 / 60. 31.102
libavformat 60. 16.100 / 60. 16.100
libavdevice 60. 3.100 / 60. 3.100
libavfilter 9. 12.100 / 9. 12.100
libswscale 7. 5.100 / 7. 5.100
libswresample 4. 12.100 / 4. 12.100
libpostproc 57. 3.100 / 57. 3.100
Input #0, matroska,webm, from '/mnt/nas/Torrents/Movies/*.mkv':
Metadata:
encoder : libebml v1.4.5 + libmatroska v1.7.1
Duration: 02:24:01.44, start: 0.000000, bitrate: 16587 kb/s
Chapters:
Chapter #0:0: start 174.319000, end 174.319000
Metadata:
title : Scene 1
Chapter #0:1: start 752.688000, end 752.688000
Metadata:
title : Scene 2
Chapter #0:2: start 1080.341000, end 1080.341000
Metadata:
title : Scene 3
Chapter #0:3: start 2226.002000, end 2226.002000
Metadata:
title : Scene 4
Chapter #0:4: start 2505.217000, end 2505.217000
Metadata:
title : Scene 5
Chapter #0:5: start 3137.288000, end 3137.288000
Metadata:
title : Scene 6
Chapter #0:6: start 3497.226000, end 3497.226000
Metadata:
title : Scene 7
Chapter #0:7: start 4426.130000, end 4426.130000
Metadata:
title : Scene 8
Chapter #0:8: start 5022.945000, end 5022.945000
Metadata:
title : Scene 9
Chapter #0:9: start 5423.010000, end 5423.010000
Metadata:
title : Scene 10
Chapter #0:10: start 6018.883000, end 6018.883000
Metadata:
title : Scene 11
Chapter #0:11: start 6642.377000, end 6642.377000
Metadata:
title : Scene 12
Chapter #0:12: start 7247.247000, end 7247.247000
Metadata:
title : Scene 13
Chapter #0:13: start 7606.096000, end 7606.096000
Metadata:
title : Scene 14
Chapter #0:14: start 8134.788000, end 8134.788000
Metadata:
title : Scene 15
Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1608 [SAR 1:1 DAR 160:67], 120 fps, 120 tbr, 1k tbn (default)
Metadata:
BPS : 15048231
DURATION : 02:23:58.708000000
NUMBER_OF_FRAMES: 1036645
NUMBER_OF_BYTES : 16249659750
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(chi): Audio: eac3, 48000 Hz, 7.1, fltp, 768 kb/s
Metadata:
title : Mandarin
BPS : 768000
DURATION : 02:23:58.720000000
NUMBER_OF_FRAMES: 269960
NUMBER_OF_BYTES : 829317120
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(chi): Audio: eac3 (Dolby Digital Plus + Dolby Atmos), 48000 Hz, 5.1(side), fltp, 768 kb/s (default)
Metadata:
title : Mandarin
BPS : 768000
DURATION : 02:24:01.440000000
NUMBER_OF_FRAMES: 270045
NUMBER_OF_BYTES : 829578240
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Subtitle: subrip (default)
Metadata:
BPS : 54
DURATION : 02:21:10.479000000
NUMBER_OF_FRAMES: 2340
NUMBER_OF_BYTES : 57651
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(vie): Subtitle: subrip
Metadata:
BPS : 71
DURATION : 02:21:10.250000000
NUMBER_OF_FRAMES: 2301
NUMBER_OF_BYTES : 76221
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(chi): Subtitle: subrip
Metadata:
title : Simplified
BPS : 38
DURATION : 02:21:08.180000000
NUMBER_OF_FRAMES: 2326
NUMBER_OF_BYTES : 40652
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-08-05 19:55:04
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTESClient logs
No response
FFmpeg logs
Application version
0.18.11
Where did you install the app from?
Google Play Store
Device information
Sony BRAVIA 4K VH22
Android version
12 (May 1, 2025 security patch level)
Jellyfin server version
10.10.7
Other sources
No response