error when trying to upload a file

[JohannaOtt]

When trying to upload a file, I get the following error message:

The same workflow worked for me a few weeks back. I tried it yesterday and today, but there is no change in the behaviour.

[michellutz]

Which instance are you using? The one at JRC (http://inspire-sandbox.jrc.ec.europa.eu/etf-webapp/) or a deployment in your own organisation?

[JohannaOtt]

the one at JRC

[michellutz]

I just tried to upload a file for a test, without problems. Could you try again? How large is the file you are trying to upload?

[JohannaOtt]

It still does not work for me. The file size is 16.3 MB.

[cportele]

Could you share the file?

[JohannaOtt]

I will send it via email

[michellutz]

I checked with some larger GML files, and I also get an upload error.

[cportele]

OK, in that case you will have to look at the server log files.

[michellutz]

Will do. @robsgnao could you please have a look?

[cportele]

I also get the error. However, when I zip the file before uploading, the error does not occur, so maybe that can be a temporary fix until the server issue is understood and corrected.

http://inspire-sandbox.jrc.ec.europa.eu/etf-webapp/v2/status looks normal...

{
name: "INSPIRE Validator",
status: "GOOD",
heartbeat: "1530608448442",
willExpireAt: "1530608608442",
version: "2.0.0-b180605T1851",
uptime: "43148",
allocatedMemory: "1372844456",
presumableFreeMemory: "5034741336",
totalSpace: "107223191552",
freeSpace: "25083084800",
cpuLoad: "0.001001"
}

[JohannaOtt]

Zipping the file worked for me when I first tried, but now I cannot upload neither unzipped nor zipped files any more.

[robsgnao]

ETF configuration should not be the issue: " etf.max.upload.size = 805617980 "
Now checking log files

[jonherrmann]

Maybe a configuration issue with a new proxy server? Web console shows a 413 HTTP error response (Request Entity too large) .

[robsgnao]

Thanks @jonherrmann, you are ritgh, in fact I found it in the apache httpd logs. Change planned for tonight.

[robsgnao]

Hello @JohannaOtt, configuration has been changed, it is now working with a test file of 20MB (although the limit is set to more than twice this size). Please try again and report any issue.

[JohannaOtt]

Thank you for your quick solution. It works for me with GML, which was my use case. But I also tried zip for testing and that still did not work.

[robsgnao]

Hello @JohannaOtt , thanks for the feedback, will now work on this part of the issue.

[jonherrmann]

it is now working with a test file of 20MB (although the limit is set to more than twice this size)

@robsgnao, the ETF web interface says, that the max upload size for files is 773 MB. This could be confusing. Both (ETF/Apache) configuration settings should be set to the same limit.

[robsgnao]

@jonherrmann understand your point, current installation has limited capacity... Will review current capacity (and logs) and try to find a reasonable limit, then configure both (ETF/Apache) with the same value to avoid confusion.

[KathiSchleidt]

Hiya, I just ran into this problem again. Zipping the XML did work, but would be nice to have a note of that in the GUI, not have to trawl through GitHub!
:?
Kathi

[michellutz]

@df-git @MarcoMinghini We should review (and adapt if necessary) the current settings of the JRC ETF instance.