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Why is a specific number continually marked as processing and not completing? #79

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rw180800 opened this issue Nov 13, 2022 · 3 comments

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@rw180800
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rw180800 commented Nov 13, 2022

How can I check to see why a specific incoming fax is not completing?

[2022-11-11 06:29:23] [10110] [FLOW] Processing status of application : 245
[2022-11-11 06:29:23] [10110] [FLOW] Existing transmission requested with id : 1735
[2022-11-11 06:29:24] [10110] [FLOW] Processing with program : faxtoemail(149)
[2022-11-11 06:29:24] [10110] [FLOW] Processing application : connect(245)
[2022-11-11 06:29:24] [10110] [FLOW] Application processing completed with result: success
[2022-11-11 06:29:24] [10110] [FLOW] Executing application : fax_receive(246)
[2022-11-11 06:29:24] [10110] [FLOW] Final spool status : connected
[2022-11-11 06:29:24] [10110] [FLOW] Final transmission status : processing
[2022-11-11 06:29:24] [10110] [FLOW] -----------------> transaction ended <-----------------
[2022-11-11 06:29:24] [10110] [FLOW] Request processing completed
[2022-11-11 06:30:25] [21414] [FLOW] =================> processing response <=================
[2022-11-11 06:30:25] [21414] [FLOW] Processing status of application : 246
[2022-11-11 06:30:25] [21414] [FLOW] Existing transmission requested with id : 1735
[2022-11-11 06:30:25] [21414] [FLOW] Processing with program : faxtoemail(149)
[2022-11-11 06:30:25] [21414] [FLOW] Processing application : fax_receive(246)
[2022-11-11 06:30:25] [21414] [FLOW] Application processing completed with result: error
[2022-11-11 06:30:25] [21414] [FLOW] Executing application : disconnect(247)
[2022-11-11 06:30:25] [21414] [FLOW] Final spool status : connected
[2022-11-11 06:30:25] [21414] [FLOW] Final transmission status : processing
[2022-11-11 06:30:25] [21414] [FLOW] -----------------> transaction ended <-----------------
[2022-11-11 06:30:25] [21414] [FLOW] Request processing completed
[2022-11-11 06:30:25] [28520] [FLOW] =================> processing response <=================
[2022-11-11 06:30:25] [28520] [FLOW] Processing status of application : 247
[2022-11-11 06:30:25] [28520] [FLOW] Existing transmission requested with id : 1735
[2022-11-11 06:30:25] [28520] [FLOW] Processing with program : faxtoemail(149)
[2022-11-11 06:30:25] [28520] [FLOW] Processing application : disconnect(247)
[2022-11-11 06:30:25] [28520] [FLOW] Application processing completed with result: success
[2022-11-11 06:30:25] [28520] [FLOW] Final spool status : completed
[2022-11-11 06:30:25] [28520] [FLOW] Final transmission status : failed
[2022-11-11 06:30:25] [28520] [FLOW] -----------------> transaction ended <-----------------
[2022-11-11 06:30:25] [28520] [FLOW] Request processing completed
[2022-11-11 06:31:01] [11308] [FLOW] New thread started for: ICT\Core\Thread\Task
[2022-11-11 06:31:01] [11308] [FLOW] processing task:1207
[2022-11-11 06:31:01] [11308] [FLOW] =================> transmission execution <=================
[2022-11-11 06:31:01] [11308] [FLOW] Executing transmission with id : 1735
[2022-11-11 06:31:01] [11308] [FLOW] Attempting with spool_id : 2114
[2022-11-11 06:31:01] [11308] [FLOW] Executing program : faxtoemail(149)
[2022-11-11 06:31:01] [11308] [FLOW] Executing application : inbound(244)
[2022-11-11 06:31:01] [11308] [FLOW] Final spool status : started
[2022-11-11 06:31:01] [11308] [FLOW] Final transmission status : processing
[2022-11-11 06:31:01] [11308] [FLOW] -----------------> transaction ended <-----------------

@White-hat-dev
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Did you get the processing fax ....to failed.. i have the same issue, i tried to send the fax to the internal number, and its stuck in processing and now its making a get request every 2 seconds to dirction outbound, i am able to recieve fax, but not able to send fax, can you please help. thanks

@rw180800
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I cant get faxes to display 'failed'. These are inbound fax to email. Sending faxes for me is a bit hit and miss at the moment.

@ph199999
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how solve these problems

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