cannot login in IntelliJ IDEA

[codeBigDreamer]

After entering content in the input box on the login page, it is not possible to continue typing and the input content cannot be cleared. Clicking submit does not respond

[nisha-bito]

hi @codeBigDreamer ,

Sorry to hear that you are having issue.
Can you help us with below information to debug it in detail -

1. IntelliJ Version
2. Operating System
3. Bito version
4. Email you are using for Bito [If have logged in before]
5. Please share logs using below command -
   For JB ==> Help --> Find Action --> type Bito under Action --> select "Bito: Open dev tools" --> Console --> Right click and use menu "Save as".
   For JB ==> Help --> Collect Logs and Diagnostic Data --> Show in folder and It will give you the log in zip format.

Thanks,
Nisha

[nisha-bito]

Hi @codeBigDreamer ,

Please share required information in order to analyse the issue.
Please note: this issue will be closed automatically in absence of an response.

Thanks,
Nisha

[fray8023]

I have the same problem.
① my Intellij Vesion is 2023.2
② Operating System is Win11
③ Bito Plugin Version is 1.4.0
④ [email protected]
⑤
ideapp-1726204407367.log

[bitoandy]

Thanks for the details @fray8023 we are looking into this.

[nisha-bito]

hi @fray8023,

Can you help us with more details and logs using below commands -

1. Email you are using for Bito [If have logged in before].
2. Are you using any VPN or proxy ?
3. Please share logs using below command -
   • For JB ==> Help --> Find Action --> type Bito under Action --> select "Bito: Open dev tools" --> Console --> Right click and use menu "Save as".
   • For JB ==> Help --> Collect Logs and Diagnostic Data --> Show in folder and It will give you the log in zip format.

Thanks,
nisha

[nisha-bito]

hi @fray8023 ,

Request you to please share the details for us to further analyse the issue.

Thanks,
Nisha

[fray8023]

1. The Email is that I have provided
2. Not use any proxy tools
3. Files is attached

ideapp-1728392518969.log
idea-logs-20241008-2102564081381943315244030.zip

[nisha-bito]

hi @fray8023 ,

Sorry for the late response.
In logs, we see some memory related issues. Can you restart your IDE and try again ?

thanks,
Nisha