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cant login bito in vscode #210

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liangwei191 opened this issue May 24, 2024 · 13 comments
Open

cant login bito in vscode #210

liangwei191 opened this issue May 24, 2024 · 13 comments

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@liangwei191
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liangwei191 commented May 24, 2024

I cant login bito in vscode as the sign in textbox totally can not input anything.
It keeps can not input/copy paste,drag any text in it.
Although I've finished the sign up on website,I still stuck in the editor and can not use the plugin.

could you check whether there is code block the inputbox and cancle the restrict so I can continue.
using vscode 1.89.1,all latest version.
no any error,just can not input my e mail into it.

)68RX$SUO@$_O`J0MX DPBV

Thank you for help.

@liangwei191
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liangwei191 commented May 24, 2024

I've input once on web to sign up an account,but seems I should sign in in vscode to activated,I dont know why I cant input and the box is just blocked.The cursor is blinking and the textbox could get focused,but just can not input.

@nisha-bito
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hi @liangwei191 ,

Sorry to hear about the issue faced by you.

Can you please share below information-

  1. Email used with Bito
  2. Console log
  3. VS code version
  4. OS [Windows/Linux/Mac]

Can you also try to paste the email and see if this is working for you [to unblock you].

Thanks,
Nisha

@liangwei191
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liangwei191 commented May 27, 2024 via email

@liangwei191
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liangwei191 commented May 27, 2024 via email

@nisha-bito
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@liangwei191 ,

Can you please check the Bito version once? Please confirm if you are on the latest version 1.3.3?

For capture logs please follow below steps -

  1. Open VS code and then open developer tools by Help --> Toggle Developer Tools.
  2. Open Bito and then, got to Toggle Developer Tools --> Console --> Right click and use menu "Save as".

Thanks,
Nisha

@liangwei191
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liangwei191 commented May 27, 2024 via email

@liangwei191
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workbench.desktop.main.js:sourcemap:152 [Extension Host] (node:26732) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead. (Use Code --trace-deprecation ... to show where the warning was created) w @ workbench.desktop.main.js:sourcemap:152 workbench.desktop.main.js:sourcemap:152 [Extension Host] error occurred to remove file from path c:\Users\Administrator\.bito\profile\lock.txt ENOENT: no such file or directory, unlink 'c:\Users\Administrator\.bito\profile\lock.txt' w @ workbench.desktop.main.js:sourcemap:152 An unknown error occurred when fetching the script.

I uninstall the copoilot and this is the error(reply from email seems didn't keep the current layout or format)

@nisha-bito
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Hi @liangwei191 ,

In the logs, we see below exceptions -

  1. Copilot related exception
  2. Bito exception - For unlink 'c:\Users\Administrator.bito\profile\lock.txt'.

Other than this there is no other prominent exception. Can we connect on a call to look at the exception?

thanks,
Nisha

@nisha-bito
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hi @liangwei191 ,

Please suggest if you are able to login now?
Can you confirm if you are using VS code with WSL ?

Please suggest of we can connect over call to analyze the issue.

Thanks,
Nisha

@liangwei191
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liangwei191 commented Jun 25, 2024 via email

@ollyde
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ollyde commented Jul 23, 2024

I also can't login, after a few restarts I can, and when I restart VSC I get logged out; really not great.

@nisha-bito
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hi @ollyde ,

Sorry to hear that you are facing issue with Bito.

Can you please share more information to debug the issue -

  1. Email which you are using
  2. Are you suing VS code with SSH or WSL ?
  3. are you using Copilot?
  4. Can you share logs using below command -
    Open Bito and then, got to Toggle Developer Tools --> Console --> Right click and use menu "Save as".

Thanks,
nisha

@nisha-bito nisha-bito reopened this Jul 23, 2024
@ollyde
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ollyde commented Jul 23, 2024

  1. VSC on Mac
  2. Not using CoPilot
  3. Will get back

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