Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

mrv2 won't start on windows 11 #321

Open
yozba opened this issue Dec 12, 2024 · 20 comments
Open

mrv2 won't start on windows 11 #321

yozba opened this issue Dec 12, 2024 · 20 comments
Assignees
Labels
bug Something isn't working cannot reproduce

Comments

@yozba
Copy link

yozba commented Dec 12, 2024

Describe the bug
When I start mrv2, it exits without displaying anything. It doesn't even throw up a crash log.

To Reproduce
what I did is:

  • double click mrv2.exe and mrv2-v1.3.0.exe
  • open cmd and type mrv2.exe and mrv2.exe -log

Please tell me if there is another thing that I can do.

Screenshots

2024-12-11.16-56-34.mp4

Explorer on the right side of the video is a file search in C:\Users\UserNAME\AppData\Local\Temp

Desktop (please complete the following information):

  • OS: Windows 11
  • Version mrv2 v1.3.0
  • GeForce RTX 4060Ti
    • NVIDIA Studio Driver 566.36

Additional context
I'm not certain if this happans because of Windows 11 or not.
I use japanese on Windows, but it probably doesn't matter because it works correctly on another computer which is Windows 10.
The same thing happens with the Portable version of mrv2.

@yozba yozba added the bug Something isn't working label Dec 12, 2024
@ggarra13
Copy link
Owner

Some things to check:

  1. Are you using the official v1.3.0 from github or sourceforge?
  2. Compatibility of the NVidia Studio Driver with your graphics card. I am using 566.14 without any issues on a RTX 3080 under Windows 11, version 2024-23H2.

@yozba
Copy link
Author

yozba commented Dec 13, 2024

  1. Yes, downloaded from github and sourceforge. for your information, I have just tested on mrv2 beta v1.3.1 but nothing changed
  2. My Windows version is Windows 11 23H2 (OS builds 22631.4602)

@ggarra13
Copy link
Owner

What does your PATH environment look like. Since you are confortable with cmd.exe, do:

echo %PATH%

There can be issues if your mrv2 path points to, for example, OpenUSD libraries of a DCC application or some older install. The recommendation for mrv2 is to not add mrv2 to your path during the installation when it asks you to.

@yozba
Copy link
Author

yozba commented Dec 13, 2024

image
This is what displayed.
The area in red is the user name (not the multibyte characters).

@ggarra13
Copy link
Owner

ggarra13 commented Dec 13, 2024

Try:

cd C:\Program Files\mrv2-v1.3.1\bin
set PATH=
.\mrv2

That way we can rule a path conflict.

@yozba
Copy link
Author

yozba commented Dec 13, 2024

hmmm... nothing changed unfortunately.

@ggarra13
Copy link
Owner

Ok. Then it is likely a hardware or driver issue. Not my area of expertise, unfortunately. Let me compile a small version of mrv2 with debugging and some print statements. I'll get back to you.

@ggarra13
Copy link
Owner

BTW, does:

mrv2 -h

print anything?

@yozba
Copy link
Author

yozba commented Dec 13, 2024

No, it doesn't.

@ggarra13
Copy link
Owner

Ok. Install this beta of v1.3.1 (minimal functionality) and run it from the command-line:

https://mega.nz/file/2fhTULCQ#yIQk0csnFz2pFAkeDAPyYPk5KnYs8TwdGlhw4L6XlBE

If it is not a hardware or driver issue, it should print out something.

@yozba
Copy link
Author

yozba commented Dec 13, 2024

image
still print nothing...

@ggarra13
Copy link
Owner

Oops! Sorry. I uploaded the wrong version without any print statements. Try this one:

https://mega.nz/file/OH4VXb4K#tjmpx6Zv0jJcI1WuAuASpa6_iBEn3zuGr4je_5GfbJc

@yozba
Copy link
Author

yozba commented Dec 13, 2024

I've tried, but this doesn't seem to change either.

@ggarra13
Copy link
Owner

Oh, well. I've run out of options. It is likely a DLL issue. You can try opening the executable with Dependency Walker to verify what DLLs it uses.

@yozba
Copy link
Author

yozba commented Dec 13, 2024

2024-12-13.21-22-37.mp4

I am not sure if I am using it correctly since I am not familiar with Dependency Walker, but here is the result of opening it when I selected mrv2.exe from the menu in the upper left corner.
Japanese sentences says "Specified file not found".

@ggarra13
Copy link
Owner

Actually, Dependency Walker is an old tool and has some issues showing dependencies. Try with the open source "Dependencies" (I'm new to it myself):

https://github.com/lucasg/Dependencies

Uncompress the zip to a directory, run DependenciesGUI.exe and do a File->Open for mrv2.exe (not the versioned one) in the mrv2-1.3.0/bin directory.

It should show something like this for the full mrv2-1.3.0:

image

If you see any DLL missing, we may have found the culprit.

@ggarra13
Copy link
Owner

And here are the dependencies for the (minimal) mrv2-v1.3.1:

image

@yozba
Copy link
Author

yozba commented Dec 13, 2024

it seems... no errors?

v1.3.0
image

v1.3.1 (minimal)
image

@ggarra13
Copy link
Owner

I am afraid this is as far as my Windows knowledge goes. I think something is definitively broken on your Windows 11 (is it Pro? or normal?). You will need to contact Microsoft or try a Repair/Reinstall.

I am leaving mrv2-v1.3.1 (minimal versions with full debug symbols on here which you can share with Microsoft). These rely on the Microsoft debug runtime and will only run if you install the MSVC 2022 compiler. You can also try that if you are adventuruous.

.exe:
https://mega.nz/file/bDZRATQb#9et2W75g1DxNtKGH3W3TOlKD63o5JcHG_fqZd1LVUaI

.zip:
https://mega.nz/file/LSQTRJjR#Z7CmibaLA3yhASO4NESSuL7P3WFgcmwllPiVPy3bIG0

@yozba
Copy link
Author

yozba commented Dec 15, 2024

I was thinly and convinced that there was something wrong with my computer environment, but it seems that this is indeed the case.
I am using Normal Windows, not Pro.

Anyway, thanks for all your help!
I'll comment if I find anything else, but I'll leave it up to you to decide if you close this issue or not.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working cannot reproduce
Projects
None yet
Development

No branches or pull requests

2 participants