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Error while accepting project transfer #82643

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rodolfoBee opened this issue Dec 30, 2024 · 4 comments
Open

Error while accepting project transfer #82643

rodolfoBee opened this issue Dec 30, 2024 · 4 comments

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@rodolfoBee
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. Start the project transfer process on OrgA
  2. Open the accept transfer email
  3. Transfer the project to OrgB

Expected Result

The project is transferred.

Actual Result

"Oops! something went wrong error" appears in the UI and this issue is raised in Sentry

Redirect route used

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@getsantry
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getsantry bot commented Dec 30, 2024

Auto-routing to @getsentry/product-owners-issues for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Dec 30, 2024
@mrduncan
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@rodolfoBee are you able to share the project id or reproduce this and link to the event rather than the issue? That issue has thousands of events so finding this one will be nearly impossible manually

@rodolfoBee rodolfoBee added Sync: Jira Apply to auto-create a Jira shadow ticket and removed Sync: Jira Apply to auto-create a Jira shadow ticket labels Jan 2, 2025
@rodolfoBee
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@mrduncan the link to the most recent event: https://sentry.sentry.io/issues/6083448054/events/4b8834129a6b437594706622da4da4c2/?project=11276
you can also find the organisation and project slugs in the internal ticket

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Jan 2, 2025
@mrduncan
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mrduncan commented Jan 2, 2025

For whoever picks this up, https://sentry.sentry.io/performance/trace/5b7bce8734554f3da6111e919cfff895/ looks like the trace accepting the transfer.

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