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Alerts - Resolving Pagerduty escalation should also auto resolve the Issues in Sentry #82574

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Angelodaniel opened this issue Dec 27, 2024 · 2 comments

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@Angelodaniel
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Problem Statement

If we configure a Sentry alert to trigger PagerDuty escalation, and if we later mark PagerDuty incident as Resolved, it is possible for Sentry issue to be auto-resolved as well?
I.e. we would like to avoid having to manually mark the issue as resolved in 2 places (in PagerDuty and in Sentry).

That would create a lot of manual effort of closing those issues.

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Alerts

@getsantry
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getsantry bot commented Dec 27, 2024

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Dec 27, 2024
@Angelodaniel
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#55745 this request seems to be about auto-closing PageDuty issue when Sentry issue is closed, while our preferred solution would be if Sentry issue could be auto-closed when PagerDuty incudent is closed.

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