All emails pulled as ticket.

[ajiragroup]

Information about bug

For testing Helpdesk, I added my real mail address into helpdesk.

After a few hours I noticed, all my emails from the Gmail account were pulled as tickets.

When we use Helpdesk, we will definitely onboard employees who are already on ERPNext, and will use their real personal email addresses (or company email addresses) in both ERPNExt and on Helpdesk.

If everyone's communication is pulled as ticket, that is going to be a problem.

Version

Installation method

manual install

Relevant log output / Stack trace / Full Error Message.

No response

[srikanth-campx]

+1