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Link Fields Added via HD Ticket Template Not Displaying Options in Agent Portal #1955
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bug
Something isn't working
Comments
@RitvikSardana could you please try with existing tickets in the Agent Portal? |
Ok my bad, I was able to replicate it, could you try to fix it? @UmakanthKaspa edit: seems like frappe-ui related, will check this. Thanks for reporting the issue |
@RitvikSardana I tried to fix it but could not. I will give it another try. |
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Information about bug
Description: When adding a link field (e.g., "Agent Group") via the HD Ticket Template to the Agent Portal in the Frappe Helpdesk app, the expected behavior is for the field to display selectable options immediately upon clicking. However, these options are not displayed as expected. The options only become visible when some text is entered into the field and then cleared.
Steps to Reproduce:
Expected Behavior: Options should be displayed immediately when the link field is clicked, without requiring any text input.
Actual Behavior: Options only appear after text is entered and cleared.
Video Demonstration:
Link Field Options Not Displaying.webm
Version
Frappe Framework: v15.38.0 (version-15)
Helpdesk: v0.10.0 (develop)
Installation method
manual install
Relevant log output / Stack trace / Full Error Message.
No response
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