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supportpostguide.html
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supportpostguide.html
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<!DOCTYPE html>
<html>
<head>
<link rel="stylesheet"
href="https://fonts.googleapis.com/css2?family=Figtree:ital,wght@0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap" />
<title>Making good support posts</title>
</head>
<style>
body {
color: gainsboro;
background-color: #7d8491;
font-family: Figtree;
padding-left: 50px;
padding-right: 50px;
}
code {
background-color: dimgrey;
}
.container {
display: flex;
align-items: center;
justify-content: center;
}
img {
border-radius: 10px;
float: right;
clear: right;
margin: 0px 0px 15px 15px;
align-content: center;
}
.text {
font-size: 20px;
position: absolute;
left: 0px;
margin-left: 150px;
float: left;
align-content: center;
}
.extraspace {
padding-bottom: 100px;
}
</style>
<body>
<center>
<h1>How to make a good support post!</h1>
</center>
<div class="extraspace"></div>
<div class="container">
<div class="text">
<h2>First off - the title.</h2>
<p>
You want the title to be a short description of your issue<br />
This could be something like: "pluginName does not show in settings"
</p>
</div>
<div class="image">
<img src="assets/support_title.png" width="60%" />
</div>
</div>
<div class="extraspace"></div>
<div class="container">
<div class="text">
<h2>Next, a more detailed description of the issue.</h2>
<p>Tell us more! Include details such as:
<ul>
<li>Your Operating System (Windows, MacOS, Linux)</li>
<li>Anything you tried doing to fix the issue (reload Discord, restart pc)</li>
<li>In the case of the example we are using above - does this happen with every plugin?</li>
</ul>
Useful information like this will help us help you! Try to give as much as possible.
</p>
</div>
<div class="image">
<img src="assets/support_desc.png" width="60%" />
</div>
</div>
<div class="extraspace"></div>
<div class="container">
<div class="text">
<h2>Now, choose an appropriate tag.</h2>
<p>Pick tags which relate to your issue. Examples:- <br />
- an issue with installing BetterDiscord would use the Installation tag.<br />
- a question about a plugin would use the `Plugins` and `Question` tags</p>
</div>
<div class="image">
<img src="assets/support_tags.png" width="60%" />
</div>
</div>
<div class="extraspace"></div>
<div class="container">
<div class="text">
<h2>Finally, post the issue!</h2>
<p>Please remember to read the rules, and know that you are not guaranteed help with your issue. <br /> The people
doing their best to help are not paid to do so!</p>
</div>
<div class="image">
<img src="assets/support_desc.png" width="60%" />
</div>
</div>
</body>
</html>