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[BUG] empty board after install and setup of the cards #20

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3 tasks done
FGOD1983 opened this issue Aug 28, 2023 · 3 comments
Open
3 tasks done

[BUG] empty board after install and setup of the cards #20

FGOD1983 opened this issue Aug 28, 2023 · 3 comments
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bug Something isn't working

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@FGOD1983
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Describe the bug
I recently installed this through HACS and followed the setup on the readme, but somehow I end up with empty cards (even after several days waiting in the hopes it would just take a while to fill up...). Then for some reason it started to work today, but after some editing on the board to make it more look like I wanted, I did a refresh of the page and the graphs/data was gone again and clearing the cache didn't help while in a incognito window it did work again. The HA app on my Android phone shows the same issue, no data to be seen...

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...' ( am actually not sure how to reproduce this as it is not really showing a pattern on when it works and when it doesn't but it feels it has something to do with cache/cookies as it works in incognito mode)
  2. Click on '....' (see 1)
  3. Scroll down to '....' (see 1)
  4. See error (no data to be displayed)

Expected behavior
showing the data of my energy usage of the selected date

Screenshots
image

image

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser: Chrome
  • Version: 116.0.5845.96

Smartphone (please complete the following information):

  • Device: Moto G200
  • OS: Android 12
  • Browser HA app (works in the Android Chrome browser)
  • Version 2023.8.2-full

Additional context
if there is anything I can do to provide some more info for troubleshooting, please let me know, as at this point I have no idea where to look and what to test out as it is all over the place...

Please make sure all of this applies and check the checkboxes, by writing "X" inside of them.

  • I understand that this is a channel for reporting bugs, not a support forum (If you need help configuring the card, go to: Discussions).

  • I have the latest version of the card installed.

  • I have cleared my browser cache after installing, updating and configuring the card.

@FGOD1983 FGOD1983 added the bug Something isn't working label Aug 28, 2023
@bdormael
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bdormael commented Sep 5, 2023

same issue here

@mafischerhei
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i have the same problem

@broodro0ster
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broodro0ster commented Oct 18, 2023

Same problem here

EDIT: it works if I move the selector to the end of the layout, but not when it's in the beginning of the layout.

@Tommatheussen Tommatheussen mentioned this issue Feb 19, 2024
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