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The energy usage graph occasionally empty[BUG] #18

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3 tasks done
teymur1988 opened this issue Aug 12, 2023 · 8 comments
Open
3 tasks done

The energy usage graph occasionally empty[BUG] #18

teymur1988 opened this issue Aug 12, 2023 · 8 comments
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bug Something isn't working

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@teymur1988
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Describe the bug
I occasionally get the usage graph saying no data available. It could take 2 hours for it to show data. This happens on all devices.

To Reproduce
Steps to reproduce the behavior:

  1. Install energy period selector plus
  2. Add energy-usage-graph
  3. Keep on monitoring on all devices.
  4. See an empty graph. Sometimes graph comes back when the browser is refreshed.

Expected behavior
The graph should show the usage for the given period

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: Windows 11
  • Browser brave, firefox
  • Version latest

Smartphone (please complete the following information):

  • Device: iPhone XS Max
  • OS: iOS 16.5.1
  • Browser safari, brave, HA app.
  • Version latest

Additional context
Not sure if this is related to #16

Please make sure all of this applies and check the checkboxes, by writing "X" inside of them.

  • I understand that this is a channel for reporting bugs, not a support forum (If you need help configuring the card, go to: Discussions).

  • I have the latest version of the card installed.

  • I have cleared my browser cache after installing, updating and configuring the card.

@teymur1988 teymur1988 added the bug Something isn't working label Aug 12, 2023
@arpel
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arpel commented Aug 16, 2023

Having the same behaviour here (with the exact minimal setup and a more complicated one .. like all the graphs).

@Isnava1989
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It works for me through any web browser in all my devices, but having an empty chart in the HA app.

@TimMayle
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Same here.
Graphs comes back when datw selector is removed

@p1lh4
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p1lh4 commented Aug 21, 2023

Same here too.
If I remove the component, save the dashboard and then add it again, it works.
However, after a while, it no longer works.

@MattJeanes
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MattJeanes commented Sep 21, 2023

I have also seen this behaviour. It seems to happen when you first load into another dashboard and then load one with this component / energy cards on. Loading directly into the energy dashboard works.

I originally raised this issue with a bunch of detail about my findings, which may be useful for the developer to help resolve this: home-assistant/frontend#17974

In the mean time, I have switched back to the default energy-date-selection card which is working as expected.

@gabrymed
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gabrymed commented Oct 18, 2023

Same issue. For me, clearing the browser cache 1 or 2 times consecutively solved the problem. I tried this custom selector with Energy Flow Card Plus and it works well. It seems it's a bug of energy-usage-graph.

@BerrisNO
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Same issue. I had to delete this card.

@jiipee-blob
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Same here.

@Tommatheussen Tommatheussen mentioned this issue Feb 19, 2024
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