The hosted runner encountered an error while running your job. (Error Type: Disconnect).

[lewing]

Build

https://dev.azure.com/dnceng-public/cbb18261-c48f-4abb-8651-8cdcb5474649/_build/results?buildId=545844

Build leg reported

Build / osx-x64 Release AllSubsets_Mono_LLVMJIT

Pull Request

https://github.com/dotnet/runtime.git/pull/97694

Known issue core information

Fill out the known issue JSON section by following the step by step documentation on how to create a known issue

 {
    "ErrorMessage" : "The hosted runner encountered an error while running your job. (Error Type: Disconnect).",
    "BuildRetry": false,
    "ErrorPattern": "",
    "ExcludeConsoleLog": false
 }

@dotnet/dnceng

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

Report

Build	Definition	Step Name	Console log	Pull Request
910714	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110692
910459	dotnet/sdk	TestBuild: macOS (arm64)	Log	dotnet/sdk#44523
910106	dotnet/sdk	Darwin Build_Release
909597	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#111108
909308	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#111130
908967	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#111149
908529	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#108799
908317	dotnet/sdk	TemplateEngine: macOS (x64)		dotnet/sdk#45735
908191	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#111005
907736	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#111112
2613413	dotnet-sdk	Official: macOS (arm64)
906583	dotnet/runtime	osx-arm64 Release NativeAOT_Libraries		dotnet/runtime#111015
2612345	dotnet-runtime	iossimulator-x64 release NativeAOT
904437	dotnet/runtime	coreclr Pri0 Runtime Tests Run osx arm64 checked		dotnet/runtime#111006
903351	dotnet/runtime	osx-x64 Debug AllSubsets_Mono_LLVMAOT		dotnet/runtime#107118
903326	dotnet/machinelearning	MacOS_x64 Debug_Build		dotnet/machinelearning#7351
902432	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110888
902217	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110915
902223	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#45621
902066	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110856
901257	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110845
2605711	dotnet-runtime	osx-arm64 release Mono
900030	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110842
899914	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#108542
899891	dotnet/runtime	osx-x64 release Installer_Build_And_Test
898601	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110641
897902	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#101356
897613	dotnet/runtime	maccatalyst-x64 release MonoAOTOffsets		dotnet/runtime#110688
897504	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#44611
897226	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#45497
895916	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#44862
895127	dotnet/runtime	osx-x64 Release AllSubsets_Mono		dotnet/runtime#110676
894212	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#45430
893832	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110627
893066	dotnet/runtime	osx-x64 Debug AllSubsets_Mono_LLVMAOT		dotnet/runtime#110632
892857	dotnet/sdk	TestBuild: macOS (x64)		dotnet/sdk#45298
892798	dotnet/runtime	osx-x64 release Installer_Build_And_Test
892733	dotnet/runtime	tvos-arm64 Release AllSubsets_NativeAOT		dotnet/runtime#110580
892604	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110550
890849	dotnet/sdk	TestBuild: macOS (arm64)	Log	dotnet/sdk#45327
891420	dotnet/sdk	AoT: macOS (x64)		dotnet/sdk#44268
891154	dotnet/runtime	osx-x64 release Installer_Build_And_Test		dotnet/runtime#110569

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
2	13	42

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=545844
Error message validated: The hosted runner encountered an error while running your job. (Error Type: Disconnect).
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 2/5/2024 8:24:46 PM UTC

[dougbu]

this looks a bunch like a low-level and transient issue in AzDO. they provide the macOS-12 images and, somehow, they're responsible for something (somewhere) deciding to deprovision the agent the job started on. have you seen this more than once❔

[lewing]

yes in dotnet/runtime#97766
https://dev.azure.com/dnceng-public/public/_build/results?buildId=547619&view=logs&jobId=7f49df26-8126-5de3-bf2f-6ac6bde01830

[garath]

Are you trying to use the "known error" feature here to find other occurances? There is no error message or pattern listed in the configuration blob of this issue, so it won't match to anything.

[dougbu]

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

[garath]

do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

No. If AzDO isn't showing the log, then it's likely the data never got captured into AzDO's database. Everything else is driven from that.

[lewing]

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

I didn't expect it to work so I didn't add the message at first but it does appear to be able to match on that so I updated it and now some results are showing up.