Cypress DashBoard : IS NOT RESPONSDING & will get Struck.

[rajkubasad]

Current behavior

I have installed cypress and opened (npx cypress open). while accessing dashboard it will get struck and will show not responding.
I have tried couple of times with multiple laptop. But same response.
Could you please help me to understand what's the issue is:

Node version: v18.16.0
cypress: latest version

Please find the below screenshot:


cypressIssues.docx

Desired behavior

It should work as normal without any load.

Test code to reproduce

Cypress initial generated code only

Cypress Version

13.6.2

Node version

v18.16.0

Operating System

Windows 10 Pro 64 bit

Debug Logs

PS C:\Users\ABC\Desktop\Cypress2024> npx cypress open


DevTools listening on ws://127.0.0.1:57459/devtools/browser/1cbcc8a5-27e8-4556-98be-856175f090a0
GET /__/ 200 8.566 ms - -
GET /__/assets/polyfills-93a39af8.js 200 47.178 ms - -
GET /__/assets/index-90d5d7af.css 200 3.843 ms - -
GET /__/assets/index-f74a2fdb.js 200 4.735 ms - -
GET /__cypress/runner/cypress_runner.css 200 3.893 ms - -
GET /__/assets/Specs-9520c76e.js 200 9.294 ms - 523
GET /__/assets/route-block-c0a8bdd8.js 200 7.546 ms - 45
GET /__/assets/InlineCodeFragment-c3583692.css 200 7.175 ms - 315
GET /__/assets/TrackedBanner.vue_vue_type_script_setup_true_lang-0c310c4b.js 200 6.489 ms - -
GET /__/assets/Index-8e09cf1c.js 200 12.449 ms - -
GET /__/assets/InlineCodeFragment.vue_vue_type_script_setup_true_lang-965f89ab.js 200 8.416 ms - -
GET /__/assets/box-open_x48-939815cc.js 200 5.205 ms - -
GET /__/assets/SpecPatterns.vue_vue_type_script_setup_true_lang-d8e0c8d1.js 200 4.588 ms - -
GET /__/assets/graphql-b2b2f6fa.js 200 9.535 ms - 535
GET /__/assets/SpecNameDisplay.vue_vue_type_script_setup_true_lang-242b47cd.js 200 9.420 ms - -
GET /__/assets/Index-401d105a.css 200 3.973 ms - -
GET /__/assets/PromoHeader.vue_vue_type_script_setup_true_lang-c308356e.js 200 4.612 ms - -
GET /__/assets/settings_x16-87f5c70e.js 200 7.874 ms - -
GET /__cypress/runner/cypress_runner.js 200 4.995 ms - -
GET /__/assets/cypress_s-29af549a.png 200 4.365 ms - 4425
GET /__/assets/electron-fb07f5cc.svg 200 11.861 ms - -
GET /__/assets/chrome-98045c79.svg 200 10.850 ms - -
GET /__/assets/edge-e54a3dc2.svg 200 5.370 ms - -
GET /__/assets/firefox-9be61e66.svg 200 1.948 ms - -
GET /avatar/32a03a56db901684612443f71d13ebda?size=48&default=mm 200 219.357 ms - -

Other

No response

[jennifer-shehane]

@rajkubasad Is this your first time using Cypress? Or did Cypress previously run for you before? Could you try a lower version of Cypress to see if that resolves the issue somehow? Could you run Cypress in debug mode mode and print the entire set of logs here?

[rajkubasad]

Hi @jennifer-shehane,
No, it is not the first time,
previously it was running fine. Just I have created the new folder then installed the cypress; This issue is occurring.

As per your suggestion I tried lower version.12.17.3 . Same response you can find in the below screenshot.

If I use npx cypress run in command line it is working fine but cypress dashboard is the problem

[raj-kubasad]

Any Update on this @jennifer-shehane

[rajkubasad]

Hi @jennifer-shehane .
I tried all ways but not at all working. Could you please help me to resolve this?
It will be very helpful for me to do move forward.

[jennifer-shehane]

@rajkubasad I'm not sure why this would be locking up. I'd assume Cypress is using a lot of CPU to lock up like this, is there some other running processes that may be interferring?

[rajkubasad]

Hi @jennifer-shehane ,

It's 8 GB RAM. and not running any background process also. Thanks,

[cypress-app-bot]

This issue has not had any activity in 180 days. Cypress evolves quickly and the reported behavior should be tested on the latest version of Cypress to verify the behavior is still occurring. It will be closed in 14 days if no updates are provided.

[cypress-app-bot]

This issue has been closed due to inactivity.