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macs fan control helper tool appears to be broken #774

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Pyroclasticc opened this issue Sep 15, 2024 · 0 comments
Open

macs fan control helper tool appears to be broken #774

Pyroclasticc opened this issue Sep 15, 2024 · 0 comments
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@Pyroclasticc
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the macs fan control helper tool "quits automatically every time i try to load up the app, then when i restart it it says it failed to connect.

Screenshot 2024-09-15 at 12 54 35 PM

i tried closing the app and reopening it, i tried ending the task, i even tried restarting the macbook. i also tried uninstalling the app using both the tool included in the app and also an external application. even tried installing a fresh copy of the software to no avail.

here is the log that was produced with the error:

[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#211] Invalid data in pref_license
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#360] Macs Fan Control 1.5.16
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#361] Process PID=4676
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#362] macOS 14.6.1
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#363] MacBookPro18,4
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#364] Apple M1 Max [10 cores]
[2024-09-15 12:47:05:207] [thread 136199] [app.cpp#365] Qt 5.15.14
[2024-09-15 12:47:05:223] [thread 136199] [smcWriteInstaller.mm#104] installedHelperJobData is empty
[2024-09-15 12:47:05:223] [thread 136199] [smcWriteInstaller.mm#116] installHelperTool
[2024-09-15 12:47:09:027] [thread 136199] [app_mac.mm#74] removeFlag APP_FLAG_NO_SMCWRITE
[2024-09-15 12:47:09:027] [thread 136199] [Platform_mac_smcwrite.mm#79] open XPC connection to com.crystalidea.macsfancontrol.smcwrite
[2024-09-15 12:47:09:395] [thread 136205] [Platform_mac_smcwrite.mm#104] XPC connection interrupted.
[2024-09-15 12:47:09:395] [thread 136199] [Platform_mac_smcwrite.mm#49] parseReply failed, 0x20b19e1a0
[2024-09-15 12:47:09:395] [thread 136199] [Platform_mac_smcwrite.mm#49] parseReply failed, 0x20b19e220
[2024-09-15 12:47:09:395] [thread 136205] [Platform_mac_smcwrite.mm#114] XPC connection invalid, releasing.
[2024-09-15 12:47:09:395] [thread 136199] [Platform_mac.mm#60] connectToSMCWrite failed
[2024-09-15 12:47:09:396] [thread 136199] [Service.cpp#93] detectSmcFanKeySize KeyType flt
[2024-09-15 12:47:09:396] [thread 136199] [Service.cpp#94] detectSmcFanKeySize KeyLen 4
[2024-09-15 12:47:09:396] [thread 136199] [Platform_mac.mm#201] getKeyInfo, the key FS! doesn't likely exist

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