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Not able to control my fan #773

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Poppy1290 opened this issue Sep 6, 2024 · 2 comments
Open

Not able to control my fan #773

Poppy1290 opened this issue Sep 6, 2024 · 2 comments
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bug need more info

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@Poppy1290
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Hi,

When I start the fan control it asks me to install a tool to control my fan. I had accepted and then I received a second message that said fail to connect to the helper tool.
I've no idea how I can resolve this problem.
It was working last week, I have a pro version
Thank's for helping me

Capture d’écran 2024-09-06 à 15 37 36

Capture d’écran 2024-09-06 à 15 37 48

Capture d’écran 2024-09-06 à 15 44 42
@Poppy1290 Poppy1290 added the bug label Sep 6, 2024
@kleuter
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kleuter commented Nov 20, 2024

Please post tech info and app screenshot as described at here.

@kleuter
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kleuter commented Nov 20, 2024

Please try to uninstall the app from its More menu.

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@kleuter @Poppy1290