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Create Custom Unsubscribe Page #147

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2 tasks
loietaylor opened this issue Sep 11, 2020 · 17 comments
Open
2 tasks

Create Custom Unsubscribe Page #147

loietaylor opened this issue Sep 11, 2020 · 17 comments

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@loietaylor
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πŸ“‹ Possible this can happen in Mailchimp, but likely we need to build it as a page on our site

πŸŽ‰ Subtasks

πŸ€Όβ€β™‚οΈ Reviewer

@lorelei1

πŸ”— Work doc - inspirational links

https://mailchimp.com/help/how-the-form-builder-works/
https://us10.admin.mailchimp.com/lists/designer/?id=331833
According to that article, we should be able to customize the "update profile" form, ideally to include drop down fields for preference of which type of emails you receive. "The items in the Update Profile section show you what contacts will see when they request to update their profile information like their email address, group preferences, or audience information."
Ideally we would just create a group preferences drop down where someone can select from Transactional Mails Only, Important Updates, or Newsletters ... something like that. This is the "soft unsubscribe" option we would like to give people so they don't fully unsubscribe to everything.
But I'm SOOOO lost I don't understand why I can't find the way to properly edit the "update profile" form in Mailchimp form builder! The sign up form has the "add custom field" option when editing:
Screen Shot 2020-09-11 at 9 57 06 AM
But when you go to edit the "update profile" form it has none of these options... all the editable details are just design things
Screen Shot 2020-09-11 at 10 07 16 AM

Perhaps it's this?? (At the very bottom of that page, clicking "advanced mode" - this is writing in HTML, but still looks limited to design TBH; or clicking "completely customized forms" - but the templates this leads you to don't seem to allow any drop downs or check box questions or anything besides really a page to accept money or email addresses)
Screen Shot 2020-09-11 at 10 14 26 AM

@loietaylor
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loietaylor commented Sep 11, 2020

Argh! Even tho at the bottom of the emails it displays "Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list."

Shouldn't the Update Preferences (Profile) page then allow you to opt out of some types of emails?!?

@loietaylor
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Try to find somebody who does SPECIFICALLY this on Fiver or Upwork

@loietaylor
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@GriffGreen GriffGreen added πŸ™ŒπŸ» For Contributors πŸ™ŒπŸ» An issue that can be solved by a Community Member and removed 🚧 Blocked 🚧 labels Oct 2, 2020
@GriffGreen GriffGreen removed the October label Oct 5, 2020
@loietaylor
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I've hired a person from Upwork. They'll get started today and we need to give them the text for the page. I made a rough outline - please review here! https://docs.google.com/document/d/1J5J7do6Jbex18LnSc37gT_It4tKVFEb3WwL7DJx3UHs/edit?usp=sharing

@GriffGreen
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All the design assets are here: https://github.com/commons-stack/commons-stack-assets/

@loietaylor
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We've got a design. I still need someone to edit this copy!

Screen Shot 2020-10-26 at 10 00 45 AM

@GriffGreen
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It looks Great!

@GriffGreen
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How will it look on mobile?

@jessicazartler
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Looks awesome!

For copy:

  1. I would say that "opportunities to use your own tech stack" is a little confusing not sure what you mean by that... I would keep it simple with the first line.

  2. ...information you'd prefer: (colon instead of exclamation)

  3. Frequency section:

I'd like occasional updates - Monthly newsletters (as we now have them :D)

Give me your all! haha is good (We don't send that much right now! but I am sure that could change..)

Awesome! This is a great initiative to support keeping the subscribers, nice work!
let me know if I can help with anything else on this πŸ™

@jessicazartler
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@lorelei1 anything else we need for this going forward - or can we close this issue? Thank you again for the awesome work!

@jessicazartler
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@knobsdao just so you have awareness - I am closing this issue but if you would like to review just to see if we would like any further changes but I think it's great - closing

@GriffGreen
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GriffGreen commented Dec 1, 2020

This never got done... the upwork guy bailed

Here is the upwork ad Lo made:

If someone wants to relist the job on upwork i'm sure that would be quite easy just need to probably hire more carefully... the text is "We need a landing page to customize "unsubscribe" options. This will be more an "update your preferences on what email you receive" rather than a true unsubscribe page. The landing page will be branded like our website, and will feed directly into automatically updating the contact's preferences in Mailchimp.

Looking for a freelancer who has built many of these and can create it in compliance with European laws."

@GriffGreen GriffGreen reopened this Dec 1, 2020
@jessicazartler
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jessicazartler commented Dec 1, 2020

Actually, we have Rosa I could ask her to help with this issue shouldn't be tooo hard... how does she get back end access to our stuffs? And what is needed? is it Kay? @GriffGreen

@jessicazartler jessicazartler removed their assignment Jan 18, 2021
@liviade1
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liviade1 commented Apr 9, 2021

@jessicazartler do we have updates if Rosa is taking this on?

@jessicazartler
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I have not spoken to her.. have not looked at this issue since December haha.. Lorelai had done the original work - have no idea if we need more on this... @krisjpi can advise :D

@kosmostasis
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@liviade1 if not Rosa, we could ping Kristofer, he helped fix the connection between the TEC website and the newsletter subscription that goes into the TEC's HubSpot.

@liviade1
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@knobsdao great idea!

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