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No Audio. Cider not in volume mixer. #887

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4 tasks done
juicer5024 opened this issue Dec 28, 2024 · 2 comments
Closed
4 tasks done

No Audio. Cider not in volume mixer. #887

juicer5024 opened this issue Dec 28, 2024 · 2 comments
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backend: dotnet Issues related to the dotnet backend renderer bug Something isn't working

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@juicer5024
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Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a bug report that matches the one I want to file, without success.
  • I have checked that the correct behavior occurs on Apple Music Web (if applicable).
  • I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

Microsoft Store

Operating System

Windows 11

Commit Hash

No response

Build Timestamp

No response

Describe the Bug

For the last day, cider no longer shows up in my volume mixer. The app opens up, and I can click play on songs. The songs will show that they are playing, but I am getting no Audio from the app. I checked my volume mixer, and I no longer see the webviewer on there. I tried uninstalling the app and then deleting the cache from the appdata folder. Then reinstalled the app. No change.

Screenshot 2024-12-28 091907
Screenshot 2024-12-28 085933

Steps to Reproduce

This happens on any launch of the app for me.

Anything else?

No response

@juicer5024 juicer5024 added the bug Something isn't working label Dec 28, 2024
@github-project-automation github-project-automation bot moved this to Backlog 📖 in Cider - Bug Reports Dec 28, 2024
@cider-collective cider-collective bot added the backend: dotnet Issues related to the dotnet backend renderer label Dec 28, 2024
@cider-collective
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Hello @juicer5024 👋

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! 😃

@coredev-uk
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There was a bug with the initial 2.6.0 release on Microsoft Store which caused distorted/no audio. A fix has been since pushed to the Microsoft Store, please update your client.

@github-project-automation github-project-automation bot moved this from Backlog 📖 to Completed 🚀 in Cider - Bug Reports Jan 4, 2025
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Labels
backend: dotnet Issues related to the dotnet backend renderer bug Something isn't working
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Status: Completed 🚀
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