iDeal Payment Method Not Showing for Bookings

[bierdoppie]

Hello Cal.com Community,

My website is made with WordPress and hosted by my internetprovider. My website allows customers to book my services via Cal.com, and payments are processed through Stripe.

To ensure a smooth booking experience, I’ve enabled the payment method "iDeal" in Stripe. In the Netherlands, iDeal is the most trusted and widely used payment method.

Unfortunately, when customers attempt to make a booking, the iDeal payment option does not appear, even though it is enabled in Stripe.

I kindly ask the Cal.com team and community to help resolve this problem. Specifically:

• Is there a known issue with iDeal integration in Cal.com via Stripe?
• Are there any specific configurations I might have missed to make iDeal visible as a payment option?
• Could this be a bug, and if so, could it be prioritized for a fix?

I’d deeply appreciate any guidance, workarounds, or updates on this issue, as it directly impacts my ability to serve clients effectively.

Thank you for your attention and support!

[dosubot[bot]]

Hello @bierdoppie 👋, I'm here to help with any bugs, questions, or contributions you have for Cal.com. Let's tackle this iDeal payment method issue together!

To address the issue of the iDeal payment method not showing up in Cal.com, here are a few steps and considerations:

1. Stripe Configuration: Ensure that iDeal is enabled in your Stripe dashboard. This is a crucial step, as Cal.com relies on Stripe's settings to determine available payment methods.

2. Environment Configuration: Verify that your Cal.com environment is correctly set up with the necessary Stripe keys and settings. This includes:

   • NEXT_PUBLIC_STRIPE_PUBLIC_KEY and STRIPE_PRIVATE_KEY in your .env file.
   • STRIPE_CLIENT_ID and STRIPE_WEBHOOK_SECRET also need to be correctly configured in the .env file ^[1].

3. Payment Method Display Logic: Cal.com uses the appId property of the payment object to determine which payment methods to display. Ensure that the appId is set correctly to include Stripe and its associated payment methods ^[2].

4. Stripe Webhooks: Make sure that the webhook for Stripe is set up correctly with the URL <CALENDSO URL>/api/integrations/stripepayment/webhook and that all payment_intent events are selected ^[1].

If these configurations are correct and the issue persists, it might be worth checking for any error logs or debug messages in the Cal.com codebase that could provide further insights. If none of these steps resolve the issue, it could potentially be a bug, and further investigation or a fix might be necessary.

To continue talking to Dosu, mention @dosu.