Error: Cannot read properties of undefined (reading 'getList') when trying to open a bitbucket repo

[arijitkanrar]

Describe the bug
After adding the vscode atlassian extension and authenticating with our bitbucket instance, when trying to open the the pull requests I get an error popup saying Cannot read properties of undefined (reading 'getList'). I've tried all possible options including restarting VSCode but it doesn't help.

To Reproduce
Steps to reproduce the behavior:

1. Install atlassian VS Code extension
2. Authenticate with bitbucket instance using Personal Access Token (HTTP access token created from manage account)
3. Currently open repo shows up in the Atlassian extension
4. Expand a repo under the BitBucket pull requests section

Expected behavior
A list of open pull requests should show

Screenshots

Environment and Version (please complete the following information):

• Atlassian Plugin Version: 3.2.2
• Visual Studio Code Version: 1.96.2
• Is this a local or cloud environment?: Cloud
• If Cloud, Browser (chrome, safari): Chrome
• If Local, OS (macOS, windows, linux): N/A

Additional context
I've also added a personal access token generated from Jira and that is able to fetch the Jira issues in the Atlassian plugin under the Jira issues section.

[bwieger-atlassian-com]

@arijitkanrar

Thanks for raising this. Can you provide a little more context for us:

Questions

• Was this working previously for you?
• Can you share the output of both the developer web tools console errors & the Atlassian Output in debug?

Instructions:

How to set up debug mode for the plugin:

1. Using the command pallete (cmd+shift+p), search for "Preferences: Open User Settings"
2. In the Settings, search for "Atlassian"
3. Find the Atlascode: Output level and select debug

How to set up the developer tools:

1. Using the command pallete (cmd+shift+p), search for "Developer: Toggle Developer Tools"
2. Open the "Console" Tab in the developer tools

Then repeat the action you listed in the issue and take screenshot and post here. Feel free to "erase" any sensitive data in the screenshot.

[arijitkanrar]

@bwieger-atlassian-com, thanks for looking into this. Please see my response below

• Was this working previously for you?: No, it has never worked
• Can you share the output of both the developer web tools console errors & the Atlassian Output in debug?
  Here is the screenshot of the console. There was only 1 message when I got the same error
  

And here is the output (or lack thereof) of the Atlassian extension

Do let me know if you want me to run any other tests.

[arijitkanrar]

While doing this a few more log messages were printed to the VSCode console. Saved them as a log file attached here

Atlassian_extension_log.log

[arijitkanrar]

Hello @bwieger-atlassian-com , do you have any update on this?

[pvonkaenel]

I'm see the same error. I just installed the Atlassian extension for the first time. I've authenticated connections to Jira with an authentication token (this works) and to BitBucket with an authentication token. Anything to do with BitBucket fails. Cannot get a list of pull-requests and cannot create one.

[dohko8]

Same issue: jira is working fine with a token but bitbucket fails with errors Cannot read properties of undefined (reading 'getList')

[jamus-cambium]

I am seeing the same issue, except for Data Center

Atlassian Plugin Version: 3.4.0
Visual Studio Code Version: 1.96.4
Is this a local or cloud environment? Bitbucket Data Center 8.19.13
If Cloud, Browser (chrome, safari): N/A
If Local, OS (macOS, windows, linux): macOS

It's been broken for a while now (possibly not the same symptoms). I've tried both PAT and Username/Password.

[lutin-malin]

Same here, using extension 3.4.0 , bitbucket datacenter and PAT authentication

[arijitkanrar]

It appears a lot of people are facing the same issue. @bwieger-atlassian-com please let us know if there is any update on this?

[bwieger-atlassian-com]

Hi Folks, Sorry for the miss on the notifications.

We will take a look at this in the next couple of days.

Jira: https://softwareteams.atlassian.net/browse/AXON-110 (Atlassian Private Link)