500s from the API

[petethepig]

Hey all,

I've been playing with computer use demo and it's been working great for the past couple of days, really awesome product and a demo.

However, it has been failing with 500s all day today since about 2 PM PST.

It always fails after the client attempts to send an image. I think this is similar to the incident listed on
status.anthropic.com:

However, the status page says that it's resolved, where in practice I'm still seeing 500s.

Again, awesome product, I hope you guys fix it soon. Let me know if you need more info from my side.

[AgileTechSolutions]

i have noticed the same error from yesterday. i thought it was me,
Changed all my API 3 times. deleted the images and also the Volumes and started again. still got the same issues.
i also noticed the system prompt seems to get saved even after deleting and started again. think it might be storing in the api history or something.

Was really enjoying the agent type system. been a long time since i have been impressed. Well done team

[piyushmittal20]

Hey, I am facing same issue and i solved it temporarily by removing the ephemeral cache.

In your loop.py, you can make enable_prompt_caching = False. It will cost you more but you will not see this error.

[mandgie]

Same issue here

[tomasz-kusy]

Same

[matteosdocsity]

Same

[petethepig]

enable_prompt_caching = False did work, thanks @piyushmittal20

[karnavplanetart]

Even that is not working for me

any suggestions?

[thaddavis]

Same issue for me

I have a DEMO this evening so hopefully this gets resolved ASAP : )

Maybe I'll try Bedrock or VertexAI

[redron]

I’m still encountering the issue in both my modified project and this original demo. Setting enable_prompt_caching=False helps resolve it.

[pcraig3]

Hello! Like @thaddavis, I am also doing a demo in 1 hour and it is not good when you start getting random 500 errors.

I changed my enable_prompt_caching var to False in loop.py but didn't see it make a difference.

This was because, stupidly, I was following the Anthropic API Quickstart instructions at the top which use a pre-baked Docker container.

Once I realized this, I booted it up instead using the Development instructions at the bottom, then it started working again.

[thaddavis]

Ah great @pcraig3 let me try that now

[thaddavis]

Appreciate it @pcraig3. Building the project locally worked.