Cant't receive a refund. #200
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What state is your swap in? What is displayed in the GUI? |
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Nothing is in the GUI and it says they are still waiting for the other
party to lock their monero. My BTC is locke and has been for the past 4
days.
…On Fri, May 24, 2024 at 7:56 AM binarybaron ***@***.***> wrote:
What state is your swap in? What is displayed in the GUI?
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Has the Bitcoin transaction been confirmed? It should say so on the screen (0 confirmations) |
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No, not yet. It still says 0 of 2.
…On Fri, May 24, 2024 at 2:18 PM binarybaron ***@***.***> wrote:
Has the Bitcoin transaction been confirmed? It should say so on the screen
(0 confirmations)
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[image: image.png]
…On Fri, May 24, 2024 at 2:18 PM binarybaron ***@***.***> wrote:
Has the Bitcoin transaction been confirmed? It should say so on the screen
(0 confirmations)
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I can't see the image unfortunately. You need to go to the actual github issue page to attach an image. The Bitcoin lock transaction hasn't been confirmed yet. This means that the swap hasn't started yet and if it hasn't by now it might be that it won't be able to complete. |
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It has been saying "12 hours" for about 3 days now. I just want to refund
it but it hasn't given me the option yet.
…On Fri, May 24, 2024 at 8:04 PM binarybaron ***@***.***> wrote:
I can't see the image unfortunately. You need to go to the actual github
issue page to attach an image.
The Bitcoin lock transaction hasn't been confirmed yet. This means that
the swap hasn't started yet and if it hasn't by now it might be that it
won't be able to complete.
You need to wait until the transaction is confirmed and then you need to
wait 12 hours and then you can refund your Bitcoin.
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Can I please get an update on this?
…On Fri, May 24, 2024 at 8:04 PM binarybaron ***@***.***> wrote:
I can't see the image unfortunately. You need to go to the actual github
issue page to attach an image.
The Bitcoin lock transaction hasn't been confirmed yet. This means that
the swap hasn't started yet and if it hasn't by now it might be that it
won't be able to complete.
You need to wait until the transaction is confirmed and then you need to
wait 12 hours and then you can refund your Bitcoin.
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Has the transaction been confirmed? |
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It still has zero confirmations and it's been running for many days now.
…On Tue, May 28, 2024 at 6:29 AM binarybaron ***@***.***> wrote:
Has the transaction been confirmed?
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I have made a Github issue to introduce a new feature to allow you to recover those funds but it'll take a while for this to be implemented (comit-network/xmr-btc-swap#1664) For the time being you can do one of two things:
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Which seed phrase for GUI? There is a secret view key, public view key,
secret spend key and private spend key.
…On Fri, May 31, 2024 at 9:27 AM binarybaron ***@***.***> wrote:
I have made a Github issue to introduce a new feature to allow you to
recover those funds but it'll take a while for this to be implemented (
comit-network/xmr-btc-swap#1664
<comit-network/xmr-btc-swap#1664>)
For the time being you can do one of two things:
1. Wait for the transaction to be confirmed and as soon as it gets
confirmed, you have to wait 12 hours. After those 12 hours have passed you
can refund the swap.
2. You can download the swap command line tool
<https://github.com/comit-network/xmr-btc-swap/releases/tag/0.12.3>
and execute the export-bitcoin-wallet command. You can then import
that wallet into Feather Wallet <https://featherwallet.org/> and then
you can send the unconfirmed funds to a Bitcoin address you control. If you
want to do this I can help guide you through the process.
3. You can send me the seed phrase of the GUI and I can recover the
funds for you (I'll execute the steps above for you on my machine). You
have to trust me not to steal funds here. I'm offering this to you. You can
decide if you want to do it.
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I'm refering to the seed phrase of the UnstoppableSwap GUI, not of the Monero Wallet GUI. It's located in |
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Can we try the second option. I can't find the GUI seed anyway...
…On Fri, May 31, 2024 at 9:27 AM binarybaron ***@***.***> wrote:
I have made a Github issue to introduce a new feature to allow you to
recover those funds but it'll take a while for this to be implemented (
comit-network/xmr-btc-swap#1664
<comit-network/xmr-btc-swap#1664>)
For the time being you can do one of two things:
1. Wait for the transaction to be confirmed and as soon as it gets
confirmed, you have to wait 12 hours. After those 12 hours have passed you
can refund the swap.
2. You can download the swap command line tool
<https://github.com/comit-network/xmr-btc-swap/releases/tag/0.12.3>
and execute the export-bitcoin-wallet command. You can then import
that wallet into Feather Wallet <https://featherwallet.org/> and then
you can send the unconfirmed funds to a Bitcoin address you control. If you
want to do this I can help guide you through the process.
3. You can send me the seed phrase of the GUI and I can recover the
funds for you (I'll execute the steps above for you on my machine). You
have to trust me not to steal funds here. I'm offering this to you. You can
decide if you want to do it.
—
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<#200 (comment)>,
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Hi. I'm following up. What is the status?
On Mon, Jun 3, 2024 at 10:47 AM Anna M. Mohr-Lercara ***@***.***>
wrote:
… Can we try the second option. I can't find the GUI seed anyway...
On Fri, May 31, 2024 at 9:27 AM binarybaron ***@***.***>
wrote:
> I have made a Github issue to introduce a new feature to allow you to
> recover those funds but it'll take a while for this to be implemented (
> comit-network/xmr-btc-swap#1664
> <comit-network/xmr-btc-swap#1664>)
>
> For the time being you can do one of two things:
>
> 1. Wait for the transaction to be confirmed and as soon as it gets
> confirmed, you have to wait 12 hours. After those 12 hours have passed you
> can refund the swap.
> 2. You can download the swap command line tool
> <https://github.com/comit-network/xmr-btc-swap/releases/tag/0.12.3>
> and execute the export-bitcoin-wallet command. You can then import
> that wallet into Feather Wallet <https://featherwallet.org/> and then
> you can send the unconfirmed funds to a Bitcoin address you control. If you
> want to do this I can help guide you through the process.
> 3. You can send me the seed phrase of the GUI and I can recover the
> funds for you (I'll execute the steps above for you on my machine). You
> have to trust me not to steal funds here. I'm offering this to you. You can
> decide if you want to do it.
>
> —
> Reply to this email directly, view it on GitHub
> <#200 (comment)>,
> or unsubscribe
> <https://github.com/notifications/unsubscribe-auth/BIWAWA5ZG7UBVU6AYVUJ7HDZFB3DXAVCNFSM6AAAAABIGB4K72VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNBSGE3DKNJTHA>
> .
> You are receiving this because you authored the thread.Message ID:
> ***@***.***>
>
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Hey, assuming the transaction is still unconfirmed please follow the following steps:
Let me know if you encounter any problems or need any help with the process. I apologise for the inconvenience, we are still trying to figure out the root cause of this. |
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I'm going to need some assistance. These directions are not working for me.
…On Thu, Jun 6, 2024 at 6:23 AM binarybaron ***@***.***> wrote:
Hey, assuming the transaction is still unconfirmed please follow the
following steps:
1. Download and extract the swap tool from
https://github.com/comit-network/xmr-btc-swap/releases/tag/0.12.1 to
your desktop
2. Open PowerShell
3. Navigate to the desktop: cd Desktop
4. Execute the following command: ./swap --data-base-dir
C:\Users\YOUR_USERNAME\AppData\Roaming\xmr-btc-swap\cli monero-recovery
export-bitcoin-wallet
5. Download Sparrow Wallet <https://sparrowwallet.com/>
6. Follow the steps here
<https://github.com/comit-network/xmr-btc-swap/blob/master/docs/asb/README.md#exporting-the-bitcoin-wallet-descriptor>
to import the wallet into Sparrow Wallet
7. Go to the transactions tab, find the unconfirmed transaction. Right
click -> Cancel Transaction -> Follow the steps
Let me know if you encounter any problems or need any help with the
process. I apologise for the inconvenience, we are still trying to figure
out the root cause of this.
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Which step are you stuck on? |
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I can't get past steps 3-4.
…On Thu, Jun 20, 2024 at 7:47 AM PS Copic ***@***.***> wrote:
I'm going to need some assistance. These directions are not working for me.
Which step are you stuck on?
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Are we able to set up a phone call to finalize this?
…On Thu, Jun 20, 2024 at 7:47 AM PS Copic ***@***.***> wrote:
I'm going to need some assistance. These directions are not working for me.
Which step are you stuck on?
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Could you please be more explicit as to why you can't get past steps 3-4 as listed by @binarybaron? What happens when you try? Could you please include either a screenshot or at minimum a copy paste of what error message is returned when you try to run the swap tool from the powershell command line in step 4? Precise detail is necessary if you want a useful response.
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Hi. Have you made any progress with the program to recover my funds? I'm
very anxious to close this matter.
…On Fri, Jun 21, 2024 at 10:45 PM PS Copic ***@***.***> wrote:
I can't get past steps 3-4.
Could you please be more explicit as to why you can't get past steps 3-4
as listed by @binarybaron <https://github.com/binarybaron>? What happens
when you try? Could you please include either a screenshot or at minimum a
copy paste of what error message is returned when you try to run the swap
tool from the powershell command line in step 4?
Precise detail is necessary if you want a useful response.
1. Download and extract the swap tool from
https://github.com/comit-network/xmr-btc-swap/releases/tag/0.12.1 to
your desktop
2. Open PowerShell
3. Navigate to the desktop: cd Desktop
4. Execute the following command: ./swap --data-base-dir
C:\Users\YOUR_USERNAME\AppData\Roaming\xmr-btc-swap\cli monero-recovery
export-bitcoin-wallet
5. Download Sparrow Wallet <https://sparrowwallet.com/>
6. Follow the steps here
<https://github.com/comit-network/xmr-btc-swap/blob/master/docs/asb/README.md#exporting-the-bitcoin-wallet-descriptor>
to import the wallet into Sparrow Wallet
7. Go to the transactions tab, find the unconfirmed transaction. Right
click -> Cancel Transaction -> Follow the steps
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Has the transaction been confirmed yet? You can write me an email at [email protected] if you want to have a one-on-one chat via text. |
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No, this transaction is still in the Bitcoin Lock phase. I will send an
email to the provided address so we may chat.
…On Tue, Jul 23, 2024 at 3:48 PM binarybaron ***@***.***> wrote:
Has the transaction been confirmed yet? You can write me an email at
***@***.*** if you want to have a one-on-one chat via
text.
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I never received an email from you. Has the issue been resolved? |
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I should have been able to receive a refund because the transaction was unsuccessful
I never received a refund.
I can't cancel the transaction because my BTC is locked.
Steps to Reproduce
Possible Solution (Not obligatory)
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