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Phase name
- We suggest changing “Collect” to either “Acquire” or “Source”, as ‘Collect’ does have connotations of ‘survey collections’ but with increased reliance on admin data etc. terms such as ‘acquire’ or ‘source’ maybe more relevant. While the dictionary definitions of ‘acquire’ or ‘source’ do fit, we realise the need to support multi-lingual interpretations, so such changes will need some care. (New Zealand)
- The “collect” step has been given a new name “data capture” to show the mixture of data sources used, and we have added an extra process step, “compile and make data sources available” as the las step of this phase. This also means that some tasks previously performed only in phase 5, process, will now be performed in phase 4, capture data, to reflect that chronologically, data is coded and edited as soon as it comes into the office. (Sweden)
- The GSBPM still has the appearance of being survey collection specific (even if this is not the case in reality). Is there a way to ensure that the model appears more collection mode-agnostic? E.g. is there a need to review language within the model with this in mind? (For example, “Collect data” does include receiving administrative data from a supplier, but that is not immediately obvious from the sub-phase name. A separate “Acquire data” sub-phase may work.) (UK)
- we suggest a new name, as “collect” implies the actual collection of data by traditional means (questionnaire). As most data sources in NSOs are not coming from data collection anymore, this should be reflected in the name of the Phase as well. There are elements in the description of sub-processes that belong to the Design phase and not collection (example: preparation of a collection strategy mentioned in sub-process 4.2). We suggest these should be moved to the right Phase. (Hungary)
General comment
- Maybe consider in the ‘collect’ phase of the GSBPM separating out respondent engagement and data collection into 2 components. The idea being that they are two quite separate processes with one about ‘recruiting the respondent’ and the other about ‘administering the instrument’ (or ‘gathering the data’). I think is a growing dichotomy with some agencies moving from face-to-face interview to things like ‘knock to nudge’ where the door-step is used to recruit and provide an access code for subsequent CAWI completion. I think this would help, for example, emphasize risks associated with postal approaches (and other indirect approaches) versus other more direct approaches (like door knocking) in terms of engaging respondents (and hence maintaining response rates etc.). I think it would also highlight that the mode of collection can be independent of the respondent engagement process ( so we can pair digital based collection processes with various possible modes of engagement). (New Zealand)
Sub-process 4.2
- Boundary between Phase 3 - Build and Phase 4 – Collect: In case of administrative data sub-process 4.2 includes making some checks with test files and arranging secure channel. It is unclear to what extent this task could be done as part of 3.5 or 3.6. Is 4.2 just about routine check made prior to launching the collection ? (France)
Sub-process 4.4
- The GSBPM needs to systematically analyse and define what is happening in the "finalise" sub-processes (Phases: 3, 4, 5, 6). (GSBPM "Task" task team)
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