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Getting error: USER_AUTHENTICATION_FAILED on create envelope #31

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lovelight24 opened this issue Aug 4, 2022 · 0 comments
Open

Getting error: USER_AUTHENTICATION_FAILED on create envelope #31

lovelight24 opened this issue Aug 4, 2022 · 0 comments

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@lovelight24
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Hello Mr. Tucker,

I am using laravel 5.6 and laravel-docusign api version 2.

I checked the sandbox credentials and integrator key, all are corrected.
When we call create envelope function then I got an error

Error while requesting server, received a non successful HTTP code [401] with response Body: O:8:"stdClass":2:{s:9:"errorCode";s:26:"USER_AUTHENTICATION_FAILED";s:7:"message";s:49:"One or both of Username and Password are invalid.";}
Screenshot from 2022-08-04 12-53-02

Please help to resolve this issue.
Thank you

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