Issue in Ticket

[Alex0084]

Hello Team,
We are getting issue in ticket part

Host error during ticket issue. FORM OF PAYMENT REQUIRED

We are already added form of payment in booking request and response,

and also some of the booking is goes to waiting queue, can you share the reason of that also please ?

MjEwNzAxMTIxNTI4cG0=IKA-KWI-2021-07-04-Business-1-0-0-50993130120210701122544pmTravelPortOneWayFlightBookingRequest.txt
MjEwNzAxMTIxNTI4cG0=IKA-KWI-2021-07-04-Business-1-0-0-50993130120210701122548pmTravelPortOneWayFlightBookingResponse.txt
MjEwNzAxMTIxNTI4cG0=IKA-KWI-2021-07-04-Business-1-0-0-509931301210701122647pmFlightTicketRequest.txt
MjEwNzAxMTIxNTI4cG0=IKA-KWI-2021-07-04-Business-1-0-0-509931301210701122648pmFlightTicketResponse.txt

[RicOsiro]

Hi,

you should check the messages on the response, there are a list of warning messages, one of then is "An internal processing error occurred." and it is possible to check the response that FOP was not saved. So the AirTicketing is answering with that message correctly. Also, you should retrieve PNR before to call AirTicketing, it is not on you logs.

As you have the Travel Agency credentials, you could open a ticket for Travelport support https://my.travelport.com/

Regards