SYSTEM ERROR | NO VALID FARE FOR INPUT CRITERIA|VERIFY TICKETING DATE/MODIFY BOOKING

[A110SHT]

Hello TravelPort Team
I am getting "SYSTEM ERROR | NO VALID FARE FOR INPUT CRITERIA|VERIFY TICKETING DATE/MODIFY BOOKING" error in AirBook .

<?xml version="1.0" encoding="utf-8"?> <q1:Envelope xmlns:q1="http://schemas.xmlsoap.org/soap/envelope/"> <q1:Body> <AirCreateReservationReq RetainReservation="Both" TargetBranch="P7149402" xmlns="http://www.travelport.com/schema/universal_v50_0"> <BillingPointOfSaleInfo OriginApplication="UAPI" xmlns="http://www.travelport.com/schema/common_v50_0" /> <BookingTraveler Key="A0mzydeLWk2+EKO7WN0g" TravelerType="ADT" DOB="2001-04-11" Nationality="NP" Age="20" Gender="M" xmlns="http://www.travelport.com/schema/common_v50_0"> <BookingTravelerName Prefix="Mrs." First="Anil" Last="Shrestha" /> <PhoneNumber CountryCode="+977" Number="9843742048" AreaCode="456" /> <Email EmailID="[email protected]" /> <SSR Type="DOCS" Carrier="TK" FreeText="P/NP/65478965/NP/11APR01/M/24AUG23/Shrestha/Anil" /> </BookingTraveler> <GeneralRemark UseProviderNativeMode="true" TypeInGds="Basic" xmlns="http://www.travelport.com/schema/common_v50_0"> <RemarkData>Booking 1</RemarkData> </GeneralRemark> <ContinuityCheckOverride Key="HmMZMgiR1c3M0dJTxjuQ" xmlns="http://www.travelport.com/schema/common_v50_0">true</ContinuityCheckOverride> <FormOfPayment Key="1" Type="Credit" xmlns="http://www.travelport.com/schema/common_v50_0"> <CreditCard Type="CA" Number="5555555555555557" ExpDate="2022-01" Name="JAYA KUMAR" CVV="123"> <BillingAddress> <AddressName>Jan Testora</AddressName> <Street>6901 S. Havana</Street> <Street>Apt 2</Street> <City>Englewood</City> <PostalCode>PostalCode</PostalCode> <Country>AU</Country> </BillingAddress> </CreditCard> </FormOfPayment> <AirPricingSolution Key="EX+kNl+pWDKA6hoAAAAAAA==" TotalPrice="GBP373.12" BasePrice="GBP160.00" ApproximateTotalPrice="GBP373.12" ApproximateBasePrice="GBP160.00" Taxes="GBP213.12" Fees="GBP0.00" ApproximateTaxes="GBP213.12" QuoteDate="2021-05-08" xmlns="http://www.travelport.com/schema/air_v50_0"> <AirSegment Key="EX+kNl+pWDKA2hoAAAAAAA==" Group="0" Carrier="TK" FlightNumber="1972" ProviderCode="1G" Origin="LHR" Destination="IST" DepartureTime="2021-06-28T17:40:00.000+01:00" ArrivalTime="2021-06-28T23:25:00.000+03:00" FlightTime="225" TravelTime="225" Distance="1547" ClassOfService="Q" Equipment="77W" ChangeOfPlane="false" OptionalServicesIndicator="false" AvailabilitySource="A" PolledAvailabilityOption="O and D cache or polled status used with different local status" AvailabilityDisplayType="Fare Specific Fare Quote Unbooked"> <CodeshareInfo OperatingCarrier="TK" /> <FlightDetails Key="EX+kNl+pWDKA3hoAAAAAAA==" Origin="LHR" Destination="IST" DepartureTime="2021-06-28T17:40:00.000+01:00" ArrivalTime="2021-06-28T23:25:00.000+03:00" FlightTime="225" TravelTime="225" Distance="1547" /> </AirSegment> <AirSegment Key="EX+kNl+pWDKA4hoAAAAAAA==" Group="0" Carrier="TK" FlightNumber="762" ProviderCode="1G" Origin="IST" Destination="DXB" DepartureTime="2021-06-29T00:40:00.000+03:00" ArrivalTime="2021-06-29T05:55:00.000+04:00" FlightTime="255" TravelTime="255" Distance="1870" ClassOfService="Q" Equipment="77W" ChangeOfPlane="false" OptionalServicesIndicator="false" AvailabilitySource="A" PolledAvailabilityOption="O and D cache or polled status used with different local status" AvailabilityDisplayType="Fare Specific Fare Quote Unbooked"> <CodeshareInfo OperatingCarrier="TK" /> <FlightDetails Key="EX+kNl+pWDKA5hoAAAAAAA==" Origin="IST" Destination="DXB" DepartureTime="2021-06-29T00:40:00.000+03:00" ArrivalTime="2021-06-29T05:55:00.000+04:00" FlightTime="255" TravelTime="255" Distance="1870" /> </AirSegment> <AirPricingInfo Key="EX+kNl+pWDKA8hoAAAAAAA==" TotalPrice="GBP373.12" BasePrice="GBP160.00" ApproximateTotalPrice="GBP373.12" ApproximateBasePrice="GBP160.00" ApproximateTaxes="GBP213.12" Taxes="GBP213.12" LatestTicketingTime="2021-06-28T23:59:00.000+01:00" PricingMethod="Guaranteed" IncludesVAT="false" ETicketability="Yes" PlatingCarrier="TK" ProviderCode="1G" Refundable="true"> <FareInfo Key="EX+kNl+pWDKADioAAAAAAA==" FareBasis="QLXN2PXO" PassengerTypeCode="ADT" Origin="LHR" Destination="DXB" EffectiveDate="2021-05-08T22:17:00.000+01:00" DepartureDate="2021-06-28" Amount="GBP160.00" NotValidBefore="2021-06-28" NotValidAfter="2021-06-28" TaxAmount="GBP213.12"> <Endorsement Value="NONEND/TK ONLY" xmlns="http://www.travelport.com/schema/common_v50_0" /> <FareRuleKey FareInfoRef="EX+kNl+pWDKADioAAAAAAA==" ProviderCode="1G">6UUVoSldxwhMEWLxCemz+cbKj3F8T9EyxsqPcXxP0TLGyo9xfE/RMsuWFfXVd1OAly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA7OC/DrCCLZlxWa1uaqI55k3aSkvhp2yba5c4X5DF78mC7J6GGbCh2nAyGqh8JIaqPj/SC1mACn9+VWn7+wLrELEA25HMkFW6er/bRGkSYBeVvL0gTWvGVKnsahilB5/WJe2qLCCx5mkpRQxoLJEmYz7sOjin0F2yoB1xjSbRrjKTicpvYbmY4WEl93qi3+DNf2lptqsVE44ir5wkVQHOuKXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dc3mNX1GvOry3EdbqPPDZRsBAkLPMThzJ/nw4uC08xAdQ2Q1VSFW0giM/SoNoRvp5gq0cyQwuQr4=</FareRuleKey> <Brand Key="EX+kNl+pWDKADioAAAAAAA==" UpSellBrandFound="false" /> </FareInfo> <BookingInfo BookingCode="Q" CabinClass="Economy" FareInfoRef="EX+kNl+pWDKADioAAAAAAA==" SegmentRef="EX+kNl+pWDKA2hoAAAAAAA==" HostTokenRef="EX+kNl+pWDKA7hoAAAAAAA==" /> <BookingInfo BookingCode="Q" CabinClass="Economy" FareInfoRef="EX+kNl+pWDKADioAAAAAAA==" SegmentRef="EX+kNl+pWDKA4hoAAAAAAA==" HostTokenRef="EX+kNl+pWDKA7hoAAAAAAA==" /> <TaxInfo Category="GB" Amount="GBP82.00" Key="EX+kNl+pWDKA9hoAAAAAAA==" /> <TaxInfo Category="R1" Amount="GBP8.90" Key="EX+kNl+pWDKA+hoAAAAAAA==" /> <TaxInfo Category="UB" Amount="GBP40.12" Key="EX+kNl+pWDKA/hoAAAAAAA==" /> <TaxInfo Category="TR" Amount="GBP4.30" Key="EX+kNl+pWDKAAioAAAAAAA==" /> <TaxInfo Category="ZR" Amount="GBP1.00" Key="EX+kNl+pWDKABioAAAAAAA==" /> <TaxInfo Category="YR" Amount="GBP76.80" Key="EX+kNl+pWDKACioAAAAAAA==" /> <FareCalc>LON TK X/IST TK DXB 222.15QLXN2PXO NUC222.15END ROE0.720228</FareCalc> <PassengerType Code="ADT" /> <ChangePenalty PenaltyApplies="Anytime" /> <CancelPenalty PenaltyApplies="Before Departure" /> <BaggageAllowances> <BaggageAllowanceInfo TravelerType="ADT" Origin="LHR" Destination="DXB" Carrier="TK"> <URLInfo> <URL>VIEWTRIP.TRAVELPORT.COM/BAGGAGEPOLICY/TK</URL> </URLInfo> <TextInfo> <Text>30K</Text> <Text>BAGGAGE DISCOUNTS MAY APPLY BASED ON FREQUENT FLYER STATUS/ ONLINE CHECKIN/FORM OF PAYMENT/MILITARY/ETC.</Text> </TextInfo> <BagDetails ApplicableBags="1stChecked"> <BaggageRestriction> <TextInfo> <Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</Text> </TextInfo> </BaggageRestriction> </BagDetails> <BagDetails ApplicableBags="2ndChecked"> <BaggageRestriction> <TextInfo> <Text>CHGS MAY APPLY IF BAGS EXCEED TTL WT ALLOWANCE</Text> </TextInfo> </BaggageRestriction> </BagDetails> </BaggageAllowanceInfo> <CarryOnAllowanceInfo Origin="LHR" Destination="IST" Carrier="TK"> <TextInfo> <Text>1P</Text> </TextInfo> <CarryOnDetails ApplicableCarryOnBags="1" BasePrice="GBP0.00" TotalPrice="GBP0.00"> <BaggageRestriction> <TextInfo> <Text>UPTO18LB/8KG AND UPTO45LI/115LCM</Text> </TextInfo> </BaggageRestriction> </CarryOnDetails> </CarryOnAllowanceInfo> <CarryOnAllowanceInfo Origin="IST" Destination="DXB" Carrier="TK"> <TextInfo> <Text>1P</Text> </TextInfo> <CarryOnDetails ApplicableCarryOnBags="1" BasePrice="TRY0.00" TotalPrice="TRY0.00"> <BaggageRestriction> <TextInfo> <Text>UPTO18LB/8KG AND UPTO45LI/115LCM</Text> </TextInfo> </BaggageRestriction> </CarryOnDetails> </CarryOnAllowanceInfo> </BaggageAllowances> </AirPricingInfo> <FareNote Key="EX+kNl+pWDKAHioAAAAAAA==">SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE</FareNote> <FareNote Key="EX+kNl+pWDKAIioAAAAAAA==">LAST DATE TO PURCHASE TICKET: 28JUN21</FareNote> <FareNote Key="EX+kNl+pWDKAJioAAAAAAA==">TICKETING AGENCY 6LS3</FareNote> <FareNote Key="EX+kNl+pWDKAKioAAAAAAA==">DEFAULT PLATING CARRIER TK</FareNote> <FareNote Key="EX+kNl+pWDKALioAAAAAAA==">FARE HAS A PLATING CARRIER RESTRICTION</FareNote> <FareNote Key="EX+kNl+pWDKAMioAAAAAAA==">E-TKT REQUIRED</FareNote> <FareNote Key="EX+kNl+pWDKANioAAAAAAA==">TICKETING FEES MAY APPLY</FareNote> <HostToken Key="EX+kNl+pWDKA7hoAAAAAAA==" xmlns="http://www.travelport.com/schema/common_v50_0">GFB10101ADT00 01QLXN2PXO 0200010002#GFB200010101NADTV3022PEX1001000029934#GFMCXPX022NPEX1 TK ADTQLXN2PXO</HostToken> </AirPricingSolution> <ActionStatus TicketDate="2021-08-05" Type="TAU" ProviderCode="1G" xmlns="http://www.travelport.com/schema/common_v50_0" /> </AirCreateReservationReq> </q1:Body> </q1:Envelope>
Response
<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"> <SOAP:Body> <SOAP:Fault> <faultcode>Server.Business</faultcode> <faultstring>General air service Error.</faultstring> <detail> <air:AvailabilityErrorInfo xmlns:air="http://www.travelport.com/schema/air_v50_0" xmlns:common_v50_0="http://www.travelport.com/schema/common_v50_0"> <common_v50_0:Code>3000</common_v50_0:Code> <common_v50_0:Service>AIRSVC</common_v50_0:Service> <common_v50_0:Type>Business</common_v50_0:Type> <common_v50_0:Description>General air service Error.</common_v50_0:Description> <common_v50_0:TransactionId>4DD9C95F0A0D6A7F8C6CFBB08FF56DDB</common_v50_0:TransactionId> <air:AirSegmentError> <air:AirSegment Key="EX+kNl+pWDKA2hoAAAAAAA==" Group="0" Carrier="TK" FlightNumber="1972" ProviderCode="1G" Origin="LHR" Destination="IST" DepartureTime="2021-06-28T17:40:00.000+01:00" ArrivalTime="2021-06-28T23:25:00.000+03:00" FlightTime="225" TravelTime="225" Distance="1547" ClassOfService="Q" Equipment="77W" Status="NN" OptionalServicesIndicator="false" AvailabilitySource="A" PolledAvailabilityOption="O and D cache or polled status used with different local status" AvailabilityDisplayType="Fare Specific Fare Quote Unbooked"> <air:CodeshareInfo OperatingCarrier="TK"/> <air:FlightDetails Key="EX+kNl+pWDKA3hoAAAAAAA==" Origin="LHR" Destination="IST" DepartureTime="2021-06-28T17:40:00.000+01:00" ArrivalTime="2021-06-28T23:25:00.000+03:00" FlightTime="225" TravelTime="225" Distance="1547"/> </air:AirSegment> <air:ErrorMessage>SYSTEM ERROR | NO VALID FARE FOR INPUT CRITERIA|VERIFY TICKETING DATE/MODIFY BOOKING</air:ErrorMessage> </air:AirSegmentError> </air:AvailabilityErrorInfo> </detail> </SOAP:Fault> </SOAP:Body> </SOAP:Envelope>

[RicOsiro]

Hi,

the error message said "SYSTEM ERROR | NO VALID FARE FOR INPUT CRITERIA|VERIFY TICKETING DATE/MODIFY BOOKING", there are many possible cause and maybe some is not mapped. But in this case you should verify the ticketing date (ActionStatus) parameters, it is TicketDate="2021-08-05", but the departure date is (DepartureTime="2021-06-28T17:40:00.000+01:00") earlier the ticket date.

Regards,