diff --git a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.global.css b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.global.css
index 11e202499..124c98c3b 100644
--- a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.global.css
+++ b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.global.css
@@ -33,8 +33,9 @@
 
 .ticket-reply-submission {
   display: flex;
+  flex-direction: column;
   justify-content: right;
-  align-items: center;
+  align-items: end;
 }
 
 .ticket-model-content {
diff --git a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.test.tsx b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.test.tsx
index c3ddede69..3057581d3 100644
--- a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.test.tsx
+++ b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.test.tsx
@@ -9,6 +9,9 @@ import { vi } from 'vitest';
 
 window.HTMLElement.prototype.scrollIntoView = vi.fn();
 
+const resolvedStatus = 'resolved';
+const unresolvedStatus = '';
+
 describe('Ticket Modal', () => {
   it('should render ticket history information and reply form', async () => {
     const { getByText, getAllByText, getByTestId } = testRender(
@@ -31,7 +34,7 @@ describe('Ticket Modal', () => {
       )
     );
     const { getByLabelText, getByRole } = testRender(
-      <TicketReplyForm ticketId="85411" />
+      <TicketReplyForm ticketId="85411" ticketStatus={resolvedStatus} />
     );
     const reply = getByLabelText(/Reply/);
     await user.type(reply, 'it works!');
@@ -56,7 +59,7 @@ describe('Ticket Modal', () => {
       )
     );
     const { getByLabelText, getByText, getByRole } = testRender(
-      <TicketReplyForm ticketId="85411" />
+      <TicketReplyForm ticketId="85411" ticketStatus={resolvedStatus} />
     );
 
     const reply = getByLabelText(/Reply/);
@@ -68,25 +71,142 @@ describe('Ticket Modal', () => {
       expect(getByText('Something went wrong.')).toBeDefined()
     );
   });
-});
 
-it('should render an success message if an reply success is returned from the useMutation hook', async () => {
-  const user = userEvent.setup();
-  server.use(
-    rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
-      res.once(ctx.status(200))
-    )
-  );
-  const { getByLabelText, getByText, getByRole } = testRender(
-    <TicketReplyForm ticketId="85411" />
-  );
-
-  const reply = getByLabelText(/Reply/);
-  const submit = getByRole('button', { name: 'Reply' });
-  await user.type(reply, 'success message?');
-  fireEvent.click(submit);
-
-  await waitFor(() =>
-    expect(getByText(/Your reply has been sent/)).toBeDefined()
-  );
+  it('should render an success message if an reply success is returned from the useMutation hook', async () => {
+    const user = userEvent.setup();
+    server.use(
+      rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
+        res.once(ctx.status(200))
+      )
+    );
+    const { getByLabelText, getByText, getByRole } = testRender(
+      <TicketReplyForm ticketId="85411" ticketStatus={resolvedStatus} />
+    );
+
+    const reply = getByLabelText(/Reply/);
+    const submit = getByRole('button', { name: 'Reply' });
+    await user.type(reply, 'success message?');
+    fireEvent.click(submit);
+
+    await waitFor(() =>
+      expect(getByText(/Your reply has been sent/)).toBeDefined()
+    );
+  });
+
+  it('should disable the reply button on load and enable it when reply is entered', async () => {
+    const user = userEvent.setup();
+    server.use(
+      rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
+        res.once(ctx.status(200))
+      )
+    );
+
+    const { getByLabelText, getByRole } = testRender(
+      <TicketReplyForm ticketId="85411" ticketStatus={unresolvedStatus} />
+    );
+
+    //If reply is empty, the button should be disabled
+    const replyButton = getByRole('button', {
+      name: 'Reply',
+    }) as HTMLButtonElement;
+    expect(replyButton.disabled).toBe(true);
+
+    //If reply is filled, button should be enabled
+    const reply = getByLabelText(/Reply/);
+    await user.type(reply, 'reply disabled?');
+    expect(replyButton.disabled).toBe(false);
+
+    //Changing back to empty reply
+    await user.clear(reply);
+    expect(replyButton.disabled).toBe(true);
+  });
+
+  it('should disable the reply button on load and enable it when checkbox is checked', async () => {
+    server.use(
+      rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
+        res.once(ctx.status(200))
+      )
+    );
+
+    const { getByRole } = testRender(
+      <TicketReplyForm ticketId="85411" ticketStatus={unresolvedStatus} />
+    );
+
+    //If reply is empty, the button should be disabled
+    const replyButton = getByRole('button', {
+      name: 'Reply',
+    }) as HTMLButtonElement;
+    expect(replyButton.disabled).toBe(true);
+
+    //If checkbox is checked, button should be enabled
+    const checkbox = getByRole('checkbox', {
+      name: /My issue has been resolved/i,
+    }) as HTMLInputElement;
+    waitFor(() => {
+      fireEvent.click(checkbox);
+    });
+
+    expect(replyButton.disabled).toBe(false);
+
+    waitFor(() => {
+      fireEvent.click(checkbox);
+    });
+
+    expect(replyButton.disabled).toBe(true);
+  });
+
+  it('should remove required reply when checkbox is checked', () => {
+    server.use(
+      rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
+        res.once(ctx.status(200))
+      )
+    );
+
+    const { getByRole, queryByText, getByText } = testRender(
+      <TicketReplyForm ticketId="85411" ticketStatus={unresolvedStatus} />
+    );
+
+    // The required label needs to be present
+    // Will result in error if not present - hence getbytext
+    getByText(/required/i);
+
+    //If checkbox is checked, button should be enabled
+    waitFor(() => {
+      const checkbox = getByRole('checkbox', {
+        name: /My issue has been resolved/i,
+      }) as HTMLInputElement;
+      fireEvent.click(checkbox);
+    });
+
+    // The required label should not be there - hence querybytext
+    const requiredLabelAfterClick = queryByText(/required/i);
+    expect(requiredLabelAfterClick).toBeNull();
+  });
+
+  it('should check the checkbox and disable it if status is resolved - replying will reopen the ticket should appear', async () => {
+    server.use(
+      rest.post('http://localhost:8001/tickets/85411/reply', (req, res, ctx) =>
+        res.once(ctx.status(200))
+      )
+    );
+
+    const { getByRole, getByText } = testRender(
+      //If ticket were not resolved, this test will fail
+      <TicketReplyForm ticketId="85411" ticketStatus={resolvedStatus} />
+    );
+
+    await waitFor(() => {
+      const checkbox = getByRole('checkbox', {
+        name: /My issue has been resolved/i,
+      }) as HTMLInputElement;
+
+      // Expect the checkbox to be checked
+      expect(checkbox.checked).toBe(true);
+
+      // Expect the checkbox to be disabled
+      expect(checkbox.disabled).toBe(true);
+    });
+
+    getByText(/replying will reopen this ticket/i);
+  });
 });
diff --git a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.tsx b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.tsx
index 8bae9dbb7..97daba451 100644
--- a/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.tsx
+++ b/libs/tup-components/src/tickets/TicketDetailModal/TicketModal.tsx
@@ -46,7 +46,10 @@ const TicketModal: React.FC<{ ticketId: string; baseRoute: string }> = ({
               <TicketHistory ticketId={ticketId} />
             </Col>
             <Col lg="5">
-              <TicketReplyForm ticketId={ticketId} />
+              <TicketReplyForm
+                ticketId={ticketId}
+                ticketStatus={data?.Status || ''}
+              />
             </Col>
           </Row>
         </Container>
diff --git a/libs/tup-components/src/tickets/TicketDetailModal/TicketReplyForm.tsx b/libs/tup-components/src/tickets/TicketDetailModal/TicketReplyForm.tsx
index 22dfdf9ab..7ccd5a88a 100644
--- a/libs/tup-components/src/tickets/TicketDetailModal/TicketReplyForm.tsx
+++ b/libs/tup-components/src/tickets/TicketDetailModal/TicketReplyForm.tsx
@@ -1,15 +1,10 @@
 import React from 'react';
 
-import { Formik, Form, FormikHelpers } from 'formik';
-import {
-  FormikFileInput,
-  FormikTextarea,
-  FormikSelect,
-} from '@tacc/core-wrappers';
+import { Formik, Form, FormikHelpers, Field } from 'formik';
+import { FormikFileInput, FormikTextarea } from '@tacc/core-wrappers';
 import { FormGroup } from 'reactstrap';
 import { Button, InlineMessage } from '@tacc/core-components';
 import { useTicketReply } from '@tacc/tup-hooks';
-import * as Yup from 'yup';
 import './TicketModal.global.css';
 
 interface TicketReplyFormValues {
@@ -18,13 +13,20 @@ interface TicketReplyFormValues {
   status: string;
 }
 
+/* This validates the form for the first textarea in the form.
+This will also show the red required text underneath the textarea.
+If this is implemented, you must also add the `validationSchema={formSchema}` attribute to the Formik component.
+***
 const formSchema = Yup.object().shape({
-  text: Yup.string().required('Required'),
+   text: Yup.string().required('Required'),
 });
+***
+*/
 
-export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
-  ticketId,
-}) => {
+export const TicketReplyForm: React.FC<{
+  ticketId: string;
+  ticketStatus: string;
+}> = ({ ticketId, ticketStatus }) => {
   const mutation = useTicketReply(ticketId);
   const { mutate, isSuccess, isLoading, isError } = mutation;
 
@@ -39,9 +41,24 @@ export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
     { resetForm }: FormikHelpers<TicketReplyFormValues>
   ) => {
     const formData = new FormData();
-    formData.append('text', values['text']);
+    const isReplyEmpty = values.text.length === 0;
+
+    //if reply is empty and no checked box return
+    if (isReplyEmpty && !values.status) {
+      return;
+    }
+
+    if (isReplyEmpty) {
+      formData.append('text', '(Resolved with no reply.)');
+    } else {
+      formData.append('text', values['text']);
+    }
+
     (values.files || []).forEach((file) => formData.append('files', file));
-    if (values.status) formData.append('status', values.status);
+    values.status
+      ? formData.append('status', 'resolved')
+      : formData.append('status', '');
+
     mutate(formData, {
       onSuccess: () => resetForm(),
       onSettled: () => {
@@ -55,11 +72,16 @@ export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
   return (
     <Formik
       enableReinitialize
+      // enable this line 25 for form validation.
+      // validationSchema={formSchema}
       initialValues={defaultValues}
-      validationSchema={formSchema}
       onSubmit={onSubmit}
     >
-      {({ isSubmitting, isValid }) => {
+      {({ values }) => {
+        const isReplyEmpty = values.text.length === 0;
+        const isResolved = ticketStatus === 'resolved';
+        const isChecked = values.status;
+
         return (
           <Form className="ticket-reply-form">
             <FormikTextarea
@@ -68,12 +90,8 @@ export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
               label="Reply"
               description=""
               style={{ maxWidth: '100%' }}
-              required
+              required={!isChecked}
             />
-            <FormikSelect name="status" label="Status">
-              <option value="">--</option>
-              <option value="resolved">Resolved</option>
-            </FormikSelect>
             <FormikFileInput
               name="files"
               required={false}
@@ -82,8 +100,41 @@ export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
               maxSizeMessage="Max File Size: 3MB"
               maxSize={3145728}
             />
-
+            <div className="c-form__field">
+              <label>Ticket Status</label>
+              <menu>
+                <li>
+                  <label>
+                    <Field
+                      type="checkbox"
+                      name="status"
+                      id="status"
+                      checked={isResolved || values.status}
+                      disabled={isResolved}
+                    />
+                    My issue has been resolved
+                  </label>
+                </li>
+              </menu>
+              <div className="c-form__help">
+                {isResolved
+                  ? '* Replying will reopen this ticket'
+                  : 'This helps us determine which users still need assistance'}
+              </div>
+            </div>
             <FormGroup className="ticket-reply-submission">
+              <Button
+                attr="submit"
+                type="primary"
+                disabled={isReplyEmpty && !isChecked}
+                isLoading={isLoading}
+              >
+                {isChecked
+                  ? isReplyEmpty
+                    ? 'Resolve'
+                    : 'Resolve with Reply'
+                  : 'Reply'}
+              </Button>
               {isSuccess && (
                 <InlineMessage type="success">
                   Your reply has been sent.
@@ -94,14 +145,6 @@ export const TicketReplyForm: React.FC<{ ticketId: string }> = ({
                   Something went wrong.
                 </InlineMessage>
               )}
-              <Button
-                attr="submit"
-                type="primary"
-                disabled={!isValid || isSubmitting || isLoading || isError}
-                isLoading={isLoading}
-              >
-                Reply
-              </Button>
             </FormGroup>
           </Form>
         );