diff --git a/client/src/components/Tickets/TicketCreateForm.jsx b/client/src/components/Tickets/TicketCreateForm.jsx
index 2d392f573..78af4a0ac 100644
--- a/client/src/components/Tickets/TicketCreateForm.jsx
+++ b/client/src/components/Tickets/TicketCreateForm.jsx
@@ -197,7 +197,7 @@ function TicketCreateForm({
                       <FormField
                         name="cc"
                         label="Cc"
-                        description="Separate emails with commas"
+                        description="Separate emails with commas. NOTE: Emails listed here will only receive emails on replies to tickets."
                       />
                     </Col>
                   </Row>
diff --git a/server/portal/apps/onboarding/steps/project_membership.py b/server/portal/apps/onboarding/steps/project_membership.py
index 8833277de..0e0c4f126 100644
--- a/server/portal/apps/onboarding/steps/project_membership.py
+++ b/server/portal/apps/onboarding/steps/project_membership.py
@@ -89,7 +89,7 @@ def send_project_request(self, request):
                         username=self.user.username
                     ),
                     Text=ticket_text,
-                    Requestors=self.user.email,
+                    Requestor=self.user.email,
                     CF_resource=settings.RT_TAG
                 )
                 tracker.logout()
diff --git a/server/portal/apps/tickets/api/views.py b/server/portal/apps/tickets/api/views.py
index 0d42583ed..f276669b9 100644
--- a/server/portal/apps/tickets/api/views.py
+++ b/server/portal/apps/tickets/api/views.py
@@ -46,7 +46,7 @@ def post(self, request):
         data = request.POST.copy()
         subject = data.get('subject')
         problem_description = data.get('problem_description')
-        cc = data.get('cc', '')
+        cc = data.get('cc', [''])
         attachments = [(f.name, ContentFile(f.read()), f.content_type)
                        for f in request.FILES.getlist('attachments')]
         info = request.GET.get('info', "None")
diff --git a/server/portal/apps/tickets/rtUtil.py b/server/portal/apps/tickets/rtUtil.py
index 13467d466..9f58980b1 100644
--- a/server/portal/apps/tickets/rtUtil.py
+++ b/server/portal/apps/tickets/rtUtil.py
@@ -16,10 +16,10 @@ def __init__(self):
 
     def getUserTickets(self, userEmail, status="ALL"):
         if not status == "ALL":
-            ticket_list = self.tracker.search(Queue=rt.ALL_QUEUES, Requestors__exact=userEmail, Status__exact=status,
+            ticket_list = self.tracker.search(Queue=rt.ALL_QUEUES, Requestor__exact=userEmail, Status__exact=status,
                                               order='-LastUpdated')
         else:
-            ticket_list = self.tracker.search(Queue=rt.ALL_QUEUES, Requestors__exact=userEmail, order='-LastUpdated')
+            ticket_list = self.tracker.search(Queue=rt.ALL_QUEUES, Requestor__exact=userEmail, order='-LastUpdated')
 
         for ticket in ticket_list:
             ticket['id'] = ticket['id'].replace('ticket/', '')
@@ -42,7 +42,7 @@ def getTicketHistory(self, ticket_id):
 
         return ticketHistory
 
-    def create_ticket(self, attachments, subject, problem_description, requestor, cc):
+    def create_ticket(self, attachments, subject, problem_description, requestor, cc=[]):
         return self.tracker.create_ticket(Queue=self.rtQueue,
                                           files=attachments,
                                           Subject=subject,
@@ -60,7 +60,7 @@ def replyToTicket(self, ticket_id, reply_text, files=[]):
     def hasAccess(self, ticket_id, user=None):
         if user and ticket_id:
             ticket = self.tracker.get_ticket(ticket_id)
-            if DjangoRt.contains_user(ticket.get('Requestors', ''), user) or DjangoRt.contains_user(ticket.get('Cc', ''), user):
+            if DjangoRt.contains_user(ticket.get('Requestor', ''), user) or DjangoRt.contains_user(ticket.get('Cc', ''), user):
                 return True
 
         return False