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iTunes Database Connection Issue (Not Working) #890

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ghost opened this issue Mar 5, 2021 · 1 comment
Open

iTunes Database Connection Issue (Not Working) #890

ghost opened this issue Mar 5, 2021 · 1 comment

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@ghost
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ghost commented Mar 5, 2021

Just freshly installed on Kubuntu 20.04.02 LTS via software center "Discover".
All I did was launch the app, do a search and the error I got back is "Something went wrong with connecting/searching iTunes database" or similar.

No other information was given by the software to describe the error. Please provide solution soon/as you are able.

@Sn8z
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Sn8z commented Mar 8, 2021

Hey!
Unfortunately I'm not familiar with Kubuntu and their software center so I've no idea what version of Poddr they are using.
Please see if you can find what version of Poddr and what type of image (snap / .deb / AppImage) it is.

When you first loaded Poddr did it show you any podcasts at all?
Is it only the search function that doesn't work?
What phrase did you search for? Does every query you search for result in an error?

There are more detailed logs, that in most cases for Linux are stored at "~/.config/poddr/log.log", but depending on what type of Poddr installation you have it might be stored somewhere else. You should be able to see the correct path in the settings page in Poddr.

This is an issue that I unfortunately can't replicate on my end which makes it hard to debug.

// Marcus "Sn8z" Sneitz

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