Incremental exam issues

[Kindykel]

Issue Type (put a capital X between the brackets to indicate issue type)

• System Bug (the course doesn't function properly)
• Typo/grammar
• Incorrect content
• 508 issue (something is not accessible according to our own test process)
• [ ×] Other, specify...[incremental exams not acknowledg]

Description

[DescriptionI failed the incremental exams and now it keeps saying that I don't have access to retake the exams again which have paused my course study for some days now, please I need help asap of the issue]

Location

[incremental exams audio control/updating]

Actual Behavior / Observation

[it keeps saying the same thing, that it's inaccessible to me]

Expected Behavior / Recommendation

[erase the x in the bar so I can retake the exam]

Steps to Reproduce the Issue (if applicable)

[I failed the exams and I kept redoing it without refreshing the page as stated because I saw the instructions later after the exams]