Nonsensical hint continuously fills the log file with about 50 entries per second

[forster123]

Description:

Since the last updates (certainly since version 7.8.0), the log file (or Administration / Reports) has been filled with the message "{"level":50,"time":"2025-08-13T12:55:33.710Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} approximately 50 times per second, causing the log file to grow by approximately 1 GB per day. However, the LDAP Group Filter isn't useful for our integration into Active Directory, as a filter with "memberOf" works perfectly, making the error problematic.

Steps to reproduce:

1. Administration / Workspace / Settings / LDAP / User Search : Deaktivate Group Filter
2. go to Administration / Workspace / Reports

Expected behavior:

Max. one Message per hour

Actual behavior:

Nearly 50 Messages per Second

Server Setup Information:

• Version of Rocket.Chat Server: 7.9.1
• License Type: starter
• Number of Users: 38
• Operating System: Ubuntu 22.04.3
• Deployment Method: docker
• Number of Running Instances: 1
• DB Replicaset Oplog: 318
• NodeJS Version: v22.16.0
• MongoDB Version: 7.0.15

Client Setup Information

any

Additional context

Relevant logs:

{"level":50,"time":"2025-08-13T15:45:50.330Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.331Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.348Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.349Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.365Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.366Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.381Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.382Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.399Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.400Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.435Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.436Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.455Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.456Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.474Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.474Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.493Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.493Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.512Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.512Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.531Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.531Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.552Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.553Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.571Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.572Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.590Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.591Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.610Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.611Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.631Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.631Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.649Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.650Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.668Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.668Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.685Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.685Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.703Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.703Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.720Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:50.721Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."} {"level":50,"time":"2025-08-13T15:45:51.047Z","pid":1,"hostname":"4a3a55b6539e","name":"LDAP","msg":"Please setup LDAP Group Filter and LDAP Group BaseDN in LDAP Settings."}

[suryapratap64]

i want on this issue can assign to me

[reetp]

i want on this issue can assign to me

You have been told before - no one assigns issues. Please stop spamming with the same question and read this or you will get blocked:

Rocket.Chat and Github

[reetp]

Version of Rocket.Chat Server: 7.9.1

Upgrade and test - probably won't fix it but you should always be on 'latest' as per bug reporting guidelines.

1. Administration / Workspace / Settings / LDAP / User Search : Deaktivate Group Filter
2. go to Administration / Workspace / Reports

Are both Search Filter and Group Search off?

Are the field set to default or with some settings?

I imagine the hourly message is due to background sync.

What is the setting under

admin/settings/LDAP-Premium - Background Sync Interval ?

[forster123]

Upgrade and test - probably won't fix it but you should always be on 'latest' as per bug reporting guidelines.

I will do it soon as posible. But there are no hints in the release notes about the issue.

Are both Search Filter and Group Search off?

No, the search Filter is in use and has been working perfectly for many months.

Are the field set to default or with some settings?

The Search Filter has specific settings and we have tested the (deaktivated) Group Search Filter with specific Settings and also with the Default Settings, but nothing changes.

I imagine the hourly message is due to background sync.

The message is not generated hourly, but about 50 times per second!

What is the setting under
admin/settings/LDAP-Premium - Background Sync Interval ?

The setting was empty, now i have it changed to hourly and the message is gone.

Thank You very mutch!

[reetp]

I will do it soon as posible. But there are no hints in the release notes about the issue.

Debugging 101 - as per the bug template guidelines. Always, always, test on the latest release.

Please see our guide for opening issues: https://developer.rocket.chat/rocket.chat/contribute-to-rocket.chat/ways-to-contribute/report-bugs

The setting was empty, now i have it changed to hourly and the message is gone.

Excellent.

I will ask that this be looked at - clearly it hasn't checked the setting correctly.

[reetp]

Probably should be something like:

"Background Sync Interval left in indeterminate state after upgrade."

[forster123]

Yes, you are right.

[reetp]

Going to re-open as I have asked for someone to take a look at this.