Unable to access Redb instance using Redis Insights ( OpenShift)

[ajaykanse]

I have 1 node Redis Enterprise Cluster with 1 database. I have redis ui up using route and database is showing up there. Developers have a requirement to connect to the database using local instance of Redis insight. I tried multiple ways i.e using hostname as route, port as 6443, user default and password from database secret, Enabled SNI and tried to use proxy certificate from Redis UI console. Nothing worked. Database route is secured as passthrough and insecure traffic as none.
Not sure what is going on? The cluster is running on AWS.

Expected outcome - Redis Insight should be able to connect to Redb Database running in OpenShift.
Thanks

[laurentdroin]

Hi,

The hostname will need to be a name that resolves to the IP address of the external load balancer in front of your ingress controller. Since you're using Openshift, the hostname in the route will typically be the value to use.
The port will be 443.
You will need to use SNI, and the SNI value (server name) to use will be the hostname in the route.
Also, you need to make sure TLS is enabled on the database.

If this does not help, kindly open a support ticket with Redis.

Laurent.

[ajaykanse]

Thanks I have done all mentioned above. I'll open ticket with Redis.