I provide sound, reasoned governance that meets the needs of my customers while remaining flexible enough to get things done.
- I use my soft skills to bring out the best in both our people and our customers and encourage them to grow.
- I know when and how to apply different coaching and mentoring techniques, understanding the maturity level of those I'm helping.
- I am a good sounding-board and proactively broaden the perspective of teams and individuals with whom I'm working.
I value clear, transparent and timely communication, and understand its role in the successful delivery of a project
- I actively establish communications based on an agreed cadence, and continue them through to the closure of delivery.
- I'm able to have difficult conversations in a timely fashion, and do so professionally with tact and care.
- I am able to hold people accountable for our agreed outcomes
- I am confident handling situations where we have made mistakes and working towards outcomes that are acceptable to both the customer and Readify.
- I understand how budgeting, competition, strategic alignment and compliance pressures can influence project and program decisions and am able to adjust proposed delivery approaches based on those factors.
- I am able to balance budget, scope and time as aspects of a successful project within the constraints created by the engagement
- I understand the commercial models used by Readify, and ensure that the correct model is used in the context of the project
- I know how to identify potential issues and will take action to head them off before they eventuate, whether they be technical, requirements or people based.
- I am able to assess and identify risks in proposed delivery models, illustrate how these might impact our delivery if realised and collaborate to build appropriate mitigations.
- I communicate risk effectively to internal and customer stakeholders
- I am always looking for new opportunities with my current projects.
- I am keeping in touch with previous clients, actively looking for new opportunities.
- I can qualify, and manage the changes needed to execute additional opportunity within existing projects
I am part of Readify's culture, and contribute back to the organisation to enable our continued success
- I take time to reflect on our identity, our people and our culture as Readify, and the way in which we work and how we deliver our engagements.
- I think of ways in which we can improve ourselves, engage others to validate those ideas and then invest time in implementing them.
- I am actively building my brand as a program manager within Readify and our customers