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v14~beta+focal cannot connect to OpenVPN cloud using SAML #57

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ds20prefecture opened this issue Jul 15, 2021 · 6 comments
Closed

v14~beta+focal cannot connect to OpenVPN cloud using SAML #57

ds20prefecture opened this issue Jul 15, 2021 · 6 comments

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@ds20prefecture
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Background - Ubuntu auto-update upgrades from 13 beta to 14 beta
Upgrade: openvpn3:amd64 (13beta-1+focal, 14beta+focal)

Issue:
Cannot connect to existing OpenVPN3 profile from OpenVPN cloud which uses SAML to O365 for auth

Error
"session-start: ** ERROR ** Failed to start new session: Failed calling D-Bus method Ready: GDBus.Error:net.openvpn.v3.sessions.error: Backend VPN process have died. Session is no longer valid." .

Debug log:
** ERROR ** org.gtk.GDBus.UnmappedGError.Quark._g_2dio_2derror_2dquark.Code36: GDBus.Error:net.openvpn.v3.sessions.error: Failed communicating with VPN backend: Failed calling D-Bus method Connect: GDBus.Error:net.openvpn.v3.backend.error.standard: Failed executing D-Bus call 'Connect': Failed preparing proxy: Error calling StartServiceByName for net.openvpn.v3.netcfg: Invalid configuration (missing or empty ?)

Roll back to 13_beta works fine.

@ordex
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ordex commented Jul 15, 2021

Hi @ds20prefecture have you tried v15_beta?
It was released yesterday: https://www.mail-archive.com/[email protected]/msg22630.html

@ds20prefecture
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Hi @ds20prefecture have you tried v15_beta?
It was released yesterday: https://www.mail-archive.com/[email protected]/msg22630.html

Just tried and yes, it seems to work.

@ordex
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ordex commented Jul 15, 2021

Thanks a lot for confirming!
I am closing this issue.

@ordex ordex closed this as completed Jul 15, 2021
@ds20prefecture
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Can it be re-opened? V15 did not fix, apologies. The V13 process was still running after the change.

@dsommers
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dsommers commented Aug 5, 2021

Please provide more details what is not working.

  1. Check that all services are running the expected version:

     [user@host:~]$ openvpn3-admin version --services
    
  2. Increase the default logging before connecting:

     [root@host:~]# openvpn3-admin log-service --log-level 6
    
  3. Retrieve system logs

     [root@host:~]# journalctl --since -30m SYSLOG_IDENTIFIER=net.openvpn.v3.log + SYSLOG_IDENTIFIER=openvpn3-service-logger + SYSLOG_IDENTIFIER=dbus + _SYSTEMD_UNIT=dbus.service + UNIT=dbus.service
    

@dsommers dsommers reopened this Aug 5, 2021
@dsommers
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dsommers commented Aug 5, 2021

Re-closing as this was also filed as a new issue in issue #63

@dsommers dsommers closed this as completed Aug 5, 2021
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3 participants