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Print performance issue using the CUPS with Lexmark UPD driver #616

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skapas opened this issue Jan 13, 2025 · 0 comments
Open

Print performance issue using the CUPS with Lexmark UPD driver #616

skapas opened this issue Jan 13, 2025 · 0 comments

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@skapas
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skapas commented Jan 13, 2025

The users are complaining that with the new printer and new driver, there is a significant delay in printing. They are reporting a 15-20 seconds wait before the jobs will start printing…..

To Reproduce
Install the driver from lexmark.com
https://support.lexmark.com/content/support/en_us/support/download.DRI1000645.html
Create the Print queue using LPD/Socket
Print Test Page

Expected behavior
No delay in printing

System Information:

  • OS: Ubuntu 22.04/ RedHat 8.4
  • Cups Version 2.4.1

Additional context
From the logs we have found the delay of 18-24 sec

UPD With LPD

D [07/Jan/2025:11:15:28 -0500] [Client 20] HTTP_WAITING Closing on EOF
D [07/Jan/2025:11:15:28 -0500] [Client 20] Closing connection.
D [07/Jan/2025:11:15:28 -0500] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active
clients and dirty files"
D [07/Jan/2025:11:15:28 -0500] PID 88047 (/usr/lib/cups/cgi-bin/printers.cgi) exited with no errors.
D [07/Jan/2025:11:15:28 -0500] [Client 13] Closing because Keep-Alive disabled.
D [07/Jan/2025:11:15:28 -0500] [Client 13] Closing connection.
D [07/Jan/2025:11:15:28 -0500] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty
files"
D [07/Jan/2025:11:15:28 -0500] [Client 13] HTTP_WAITING Closing on EOF
D [07/Jan/2025:11:15:28 -0500] [Client 13] Closing connection.
D [07/Jan/2025:11:15:28 -0500] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"
I [07/Jan/2025:11:15:46 -0500] Saving job.cache...
D [07/Jan/2025:11:15:46 -0500] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"
D [07/Jan/2025:11:16:41 -0500] cupsdAcceptClient: skipping getpeercon()
D [07/Jan/2025:11:16:41 -0500] [Client 13] Accepted from localhost (Domain)
D [07/Jan/2025:11:16:41 -0500] Report: clients=1
D [07/Jan/2025:11:16:41 -0500] Report: jobs=12
D [07/Jan/2025:11:16:41 -0500] Report: jobs-active=0
D [07/Jan/2025:11:16:41 -0500] Report: printers=18
D [07/Jan/2025:11:16:41 -0500] Report: stringpool-string-count=11288

UPD With Socket

D [07/Jan/2025:12:00:05 -0500] [Client 20] HTTP_WAITING Closing on EOF
D [07/Jan/2025:12:00:05 -0500] [Client 20] Closing connection.
D [07/Jan/2025:12:00:05 -0500] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active
clients and dirty files"
D [07/Jan/2025:12:00:05 -0500] PID 101519 (/usr/lib/cups/cgi-bin/printers.cgi) exited with no errors.
D [07/Jan/2025:12:00:05 -0500] [Client 13] Closing because Keep-Alive disabled.
D [07/Jan/2025:12:00:05 -0500] [Client 13] Closing connection.
D [07/Jan/2025:12:00:05 -0500] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty
files"
D [07/Jan/2025:12:00:06 -0500] [Job 621] Unloading...
D [07/Jan/2025:12:00:30 -0500] cupsdAcceptClient: skipping getpeercon()
D [07/Jan/2025:12:00:30 -0500] [Client 13] Accepted from localhost:631 (IPv4)
I [07/Jan/2025:12:00:30 -0500] Saving job.cache...
D [07/Jan/2025:12:00:30 -0500] cupsdSetBusyState: newbusy="Not busy", busy="Dirty files"
D [07/Jan/2025:12:00:30 -0500] [Client 13] GET /printers/LASRTN01?which_jobs=completed HTTP/1.0
D [07/Jan/2025:12:00:30 -0500] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"
D [07/Jan/2025:12:00:31 -0500] [Client 13] Authorized as svc.ftcupsadm using Basic
D [07/Jan/2025:12:00:31 -0500] [CGI] argv[0] = "/usr/lib/cups/cgi-bin/printers.cgi"

Also attaching the logs
CUPS_LOG.txt

  1. Job 618 - UPD with LPD
  2. Job 621 - UDP with socket
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