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Embedded video won't play any more on OO presentation (Desktop, Ubuntu) #1742

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micfe03 opened this issue Dec 3, 2024 · 5 comments
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confirmed-bug Issues with confirmed bugs fixed-release Issues that fixed on next release, waiting to be released

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@micfe03
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micfe03 commented Dec 3, 2024

This issue is unique.

  • I have used the search tool and did not find an issue describing my bug.

Operating System

Linux (DEB package)

Version information

8.1.1.27

Expected Behavior

A video has been embedded into a presentation. It plays in editing mode. In presentation mode, it is expected to play when clicked. This behavior could be confirmed prior to October 25.

Actual Behavior

Since October 28, only a black box occurs in presentation mode.

Reproduction Steps

  1. Take any mp4 video and insert it into an empty slide.
  2. Click on the video in editing mode and the play-bar appears below.
  3. Click on play and see the video playing
  4. Now start presentation mode
  5. Click the position of the video
  6. A short flash appears below the video, if moving the pointer below the video, a white bar appears, no playback control bar.
  7. The video remains black

Additional information

More people experience this, see also https://www.reddit.com/r/OnlyOffice/comments/1gy6z8k/video_playback_oo_presentation_under_linux/

@ElenaMaaya
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Hello @micfe03 !
Thank you for report!
I can confirm that the problem exists. I created bug 71934 with your issue.

@Rita-Bubnova Rita-Bubnova added the confirmed-bug Issues with confirmed bugs label Dec 3, 2024
@ElenaMaaya
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Hello @micfe03! I have a good news! This issue will be fixed in the next release (commit). Please keep checking for updates.

@Rita-Bubnova Rita-Bubnova added the fixed-release Issues that fixed on next release, waiting to be released label Jan 27, 2025
@Rita-Bubnova
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DesktopEditors v8.3.0 is released so I close this issue. Feel free to comment or reopen it if you got further questions.

@antoniospoletojr
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antoniospoletojr commented Feb 25, 2025

The video doesn't play in either editor or presentation mode. I only see a black square and when I click the play button nothing happens. Arch Linux wayland, app version 8.3.0.97.

Edit:
The problem exists for MP4 and AVI formats. GIF and MPG work. With any of these 4 formats I encountered an unexpected app crash though.

@ElenaMaaya
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Hello @antoniospoletojr ! Thank you for report! Please create a new issue for this problem. Please attach the problem file in the new issue.

Thank you for your understanding and help!

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