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This has happened to me twice. Once on a newly refreshed and updated Windows 11 machine and also on a Windows 10 machine.
In both cases accounts are Windows Standard User accounts (i.e. not Administrator accounts)
On the Windows 10 machine I already had version 1.5.x of the app installed just for my user under the Windows user's AppData directory.
When installing 1.6.4 I chose the upgrade. I watched the uninstalled process spawn and run successfully in Task Manager. Then the install proceeded and got about half way before hanging. CPU activity dropped to zero in Task Manager.
Before that I'd had the same experience on Windows 11. After trying to install it just for my user on a Standard User account, I tried to install it for all users (which requires Administrator login) but the result was the same. Long period of inactivity with zero CPU usage.
I solved it on Win11 by logging into Windows directly with the Administrator account and running the installer for all users. This worked fine!
I haven't solved the Win10 upgrade yet, but I guess the same trick should work, i.e. login with the Administrator account and install for all users.
Are there known steps to reproduce?
Run desktop installer for Windows 10 or 11 user that doesn't have admin rights (Standard User).
Choose either to install just for that user or for all users (both failed for me)
The text was updated successfully, but these errors were encountered:
How are you running AnythingLLM?
AnythingLLM desktop app
What happened?
This has happened to me twice. Once on a newly refreshed and updated Windows 11 machine and also on a Windows 10 machine.
In both cases accounts are Windows Standard User accounts (i.e. not Administrator accounts)
On the Windows 10 machine I already had version 1.5.x of the app installed just for my user under the Windows user's AppData directory.
When installing 1.6.4 I chose the upgrade. I watched the uninstalled process spawn and run successfully in Task Manager. Then the install proceeded and got about half way before hanging. CPU activity dropped to zero in Task Manager.
Before that I'd had the same experience on Windows 11. After trying to install it just for my user on a Standard User account, I tried to install it for all users (which requires Administrator login) but the result was the same. Long period of inactivity with zero CPU usage.
I solved it on Win11 by logging into Windows directly with the Administrator account and running the installer for all users. This worked fine!
I haven't solved the Win10 upgrade yet, but I guess the same trick should work, i.e. login with the Administrator account and install for all users.
Are there known steps to reproduce?
The text was updated successfully, but these errors were encountered: