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[Bug]: Unusable MM with infinite load after Chrome upgrade (and MM upgrade at the same time) #29364

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gauthierpetetin opened this issue Dec 19, 2024 · 0 comments
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regression-prod-12.9.2 Regression bug that was found in production in release 12.9.2 Sev2-normal Normal severity; minor loss of service or inconvenience. team-extension-platform type-bug

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@gauthierpetetin
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gauthierpetetin commented Dec 19, 2024

Describe the bug

I upgraded Chrome to Version 131.0.6778.205 (Official Build) (x86_64), then I re-started Chrome.
Upgrading Chrome lead to an automatic upgrade of my MetaMask Extension (from v12.8.x or 12.9.x to v12.9.2).
Then I clicked on the fox icon to open MetaMask and faced the infinite load issue.
Closing and re-opening MetaMask doesn't change anything: I keep facing the infinite load issue.
When I click on "Manage Extensions", and try to access the logs of the MetaMask service worker, I can't because the service worker is shown as "inactive".

The fix was to click on "Manage Extensions", then enable "developer mode" (toggle at the top right of the window), then toggle MetaMask Extension OFF and ON again. Now MetaMask Extension works as expected again.

Expected behavior

When I click on the fox icon, MetaMask Extension opens as expected.

Screenshots/Recordings

Same infinite load screen as on this issue: #22533

Steps to reproduce

Not easy to reproduce.

Error messages or log output

Detection stage

In production (default)

Version

12.9.2

Build type

None

Browser

Chrome

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

  • Sev2, as there's a workaround described in description above
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by team Dec 19, 2024
@github-project-automation github-project-automation bot moved this to To be fixed in Bugs by severity Dec 19, 2024
@gauthierpetetin gauthierpetetin added team-extension-platform Sev2-normal Normal severity; minor loss of service or inconvenience. labels Dec 19, 2024
@metamaskbot metamaskbot added the regression-prod-12.9.2 Regression bug that was found in production in release 12.9.2 label Dec 19, 2024
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Labels
regression-prod-12.9.2 Regression bug that was found in production in release 12.9.2 Sev2-normal Normal severity; minor loss of service or inconvenience. team-extension-platform type-bug
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Status: To be fixed
Status: To be fixed
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