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getSignedUrl causing a 404 error #498

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hadyfarhat97 opened this issue Aug 23, 2024 · 0 comments
Open

getSignedUrl causing a 404 error #498

hadyfarhat97 opened this issue Aug 23, 2024 · 0 comments

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@hadyfarhat97
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We recently experienced a problem with your Node JS API and we need help with resolving the issue.

The following line:

const apiResponse = await hubspotClient.files.filesApi.getSignedUrl(fileId, size, expirationSeconds, upscale);

is working fine for documents not marked as sensitive. However, for the ones marked as sensitive, it's causing the following error to occur:

ApiException [Error]: HTTP-Code: 404

The filed is 112892509882 and the rest of the parameters are set to "undefined".

I attached the response we get back for more info.

hubspot-error.txt
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@hadyfarhat97