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OPS Help Page #2929

Closed
18 of 20 tasks
kimschulke opened this issue Oct 14, 2024 · 4 comments
Closed
18 of 20 tasks

OPS Help Page #2929

kimschulke opened this issue Oct 14, 2024 · 4 comments
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@fpigeonjr @npage123 @kimschulke @andressacurvelo @weimiao67
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story A defined user story adhering to expected norms including a narrative

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@kimschulke
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kimschulke commented Oct 14, 2024 •
edited by jonnalley
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User Story

As an OPS user, I want to find information related to questions I have about OPS, so that I have a better understanding of how things work and what different terms mean

Acceptance Criteria

  • User can find FAQs
  • User can find user-guides and how-tos
  • User can find glossary of terms and definitions

Tasks

UX

  • Draft content for Help resources
  • Collect design inspiration or precedents from other apps and sites
  • Explore design options for Help in OPS
  • Share design options with developers for feedback
  • Share design options with OPRE for feedback
  • Refine design as needed
  • Fill out the rest of the tasks with devs 🙂

Dev

  • establish routing for Help Pages
  • User Guides tab
  • FAQs tab
  • Glossary tab
  • Share Feedback tab

Definition of Done Checklist

  • UI works as designed (UX team)
  • Usability validated (UX team)
  • PR(s) have been merged to main
  • Design/tech debt eliminated
  • New design/tech debt documented (if applicable)
  • [] Build process updated
  • [ ] Documentation updated or added
  • [ ] Feature flags/toggles created

Additional Context & Resources
@kimschulke kimschulke added design This issue requires UI design/wireframe/workflow efforts story A defined user story adhering to expected norms including a narrative labels Oct 14, 2024
@kimschulke kimschulke mentioned this issue Oct 16, 2024
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@kimschulke
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Design for Help Page is Ready for Dev in Figma. We can either put this github issue back into the backlog for devs to pick up when ready... or we can close this one out and make a new github issue for dev. Thoughts? @jonnalley and team?

@jonnalley
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@kimschulke I moved to the pre-launch column in zenhub

@jonnalley jonnalley added the dev frontend ready Designers have created the designs, story has been refined, and ready for a Developer to begin label Nov 18, 2024
@kimschulke
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kimschulke commented Jan 17, 2025 •
edited
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Still need to finalize the content (and plan) for the Share Feedback Tab and links for the User Guides Tab which are in-progress.

The content will likely be refined/edited before launch, so maybe adding new github issues after the development is fine.

@kimschulke kimschulke removed the design This issue requires UI design/wireframe/workflow efforts label Jan 21, 2025
@fpigeonjr fpigeonjr self-assigned this Feb 3, 2025
@fpigeonjr fpigeonjr removed the dev frontend ready Designers have created the designs, story has been refined, and ready for a Developer to begin label Feb 3, 2025
@fpigeonjr fpigeonjr mentioned this issue Feb 3, 2025
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9 tasks
@jonnalley jonnalley marked this as a duplicate of #557 Feb 13, 2025
@jonnalley jonnalley mentioned this issue Feb 13, 2025
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@jonnalley
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@kimschulke based on your last comment I will presume the help center is good enough for the initial intent of this story and any future changes will be done in new issues. However, if that's incorrect we can easily re-open 😄

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@fpigeonjr fpigeonjr

@npage123 npage123

@kimschulke kimschulke

@andressacurvelo andressacurvelo

@weimiao67 weimiao67

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@jonnalley @fpigeonjr @npage123 @kimschulke @andressacurvelo @weimiao67