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[BUG] - Not working on old Ipad device and Touch gestures broken on android devices. #229

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joyceanblue opened this issue Aug 5, 2024 · 5 comments
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@joyceanblue
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UE Version:
UE 5.4.2

Frontend Version:
UE5.4

Problem component
Pixel Streaming

Description
There are two bugs I am facing-
1- The pixel streaming does not work on my old Ipad Air, it has IOS 12, any release after 5.1 Pixel Streaming Infra is affected by it, however if i use the 5.1 version of Pixel Streaming with Unreal's 5.4 version it works fine.
2- The Touch gestures do not work on any release after Pixel Streaming 5.1, I am testing it on my Android phone, and again it works fine if I use 5.1 version of Pixel Streaming, even with the same build on UE 5.4.2.

Steps to Reproduce:

  1. Test your application with any pixel streaming infra higher than 5.1 on ios 12 device (not sure if it works on later releases)
  2. Try Pinch Zoom on Android devices.

Expected behavior

  1. Should work on ipad with ios 12, if not at least let us know the minimum supported ios version.
  2. Touch gestures should work fine as they worked on previous releases.

Screenshots
If applicable, add screenshots to help explain your problem.

Platform (please complete the following information):

  • OS: Windows 10 Pro
  • Browser chrome
@joyceanblue joyceanblue added the bug Something isn't working label Aug 5, 2024
@joyceanblue joyceanblue changed the title [BUG] - Complete your bug title here [BUG] - Not working on old Ipad device and Touch gestures broken on android devices. Aug 5, 2024
@lukehb
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lukehb commented Aug 8, 2024

This may take us a little bit of time to find an older device. It is confirmed working on newer iOS device.

We can look into the Android part relatively easily though - CC @mcottontensor

@mcottontensor
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We recently pushed a change #271 that might address the gesture issues you mentioned on Android. If you could give that change a try and let us know if that solves the issue that would be super helpful.

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github-actions bot commented Oct 4, 2024

Issues go stale after 30 days of inactivity. Please comment or re-open the issue if you are still interested in getting this issue fixed.

@github-actions github-actions bot added the stale label Oct 4, 2024
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 4, 2024
@lukehb lukehb reopened this Oct 4, 2024
@github-actions github-actions bot removed the stale label Oct 5, 2024
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github-actions bot commented Nov 4, 2024

Issues go stale after 30 days of inactivity. Please comment or re-open the issue if you are still interested in getting this issue fixed.

@github-actions github-actions bot added the stale label Nov 4, 2024
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 4, 2024
@lukehb lukehb reopened this Nov 4, 2024
@lukehb lukehb added never-stale and removed stale labels Nov 4, 2024
@lukehb
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lukehb commented Nov 4, 2024

@joyceanblue could you give: #229 (comment) a test as suggested here? If not, we don't an iOS that old to test with.

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