If you have an Elastic subscription, you are entitled to Support services. See our welcome page for working with our support team.
If something is not working as expected, please open an issue.
The Ingestion team at Elastic maintains this repository and is happy to help. Try posting your question to the Elastic discuss forums. Be sure to mention that you're using Connectors and also let us know what service type you're trying to use, and any errors/issues you are encountering. You can also find us in the #search-connectors
channel of the Elastic Community Slack.