Test cafe fails to switch to new Window

[pranabkdas85]

What is your Scenario?

Login to System after entering credentails
Clicks on the url to open a new Window.
The new window gets closed the moment it opens.
Got a work Around from the nelow Id
#6926
Again clicked on the same link.
The Test cafe fails to switch to new window and the window keeps on loading

What is the Current behavior?

The new window keeps on loading. but if you do it manually , the new window gets opened in 5 seconds.

What is the Expected behavior?

It should switch to new window and get the url , the system should match with expected url

What is the public URL of the test page? (attach your complete example)

https://mybhtest.bhdts.com/

What is your TestCafe test code?

import {
Selector,
} from 'testcafe';

fixtureCenter Finder test cases.beforeEach(async t => {
await t.maximizeWindow();
await t.navigateTo('https://mybhtest.bhdts.com/');
await t.expect(Selector('section.hero').filterVisible().exists).ok('Landing Page has not been displayed.', { timeout: 60000 });
await t.wait(4000)
await t.click(Selector('div#onetrust-banner-sdk').find('button#onetrust-accept-btn-handler'));
await t.click(Selector('header.header-container').find('button>span').withText(/Log [Ii]n/));
await t.click(Selector('div#onetrust-banner-sdk').find('button#onetrust-accept-btn-handler'));
await t.typeText(Selector('bh-employer-search').find('#employer'), "Roche")
await t.expect(Selector('div[role="listbox"]').filterVisible().exists).ok({ timeout: 20000 })
await t.click(Selector('div[role="listbox"]').find('mat-option').withExactText("Roche"))
await t.click(Selector('bh-employer-search').find('button[type="submit"]'))
await t.typeText(Selector('bh-credentials').find('#username'), "testroche")
await t.typeText(Selector('bh-credentials').find('#current-password'), "User123BH")
await t.click(Selector('bh-credentials').find('button').withAttribute('type', 'submit'));

await t.expect(Selector('app-top-picks').find('.carousel')().filterVisible().exists).ok({ timeout: 60000 })

})

test(1648 Verify the content of 'Learn more' menu - BH center, async t => {
// Display Child Care benefits (including center)
const getUrl = await t.eval(() => window.location);

await t.expect(getUrl.href).eql(`https://mybhtest.bhdts.com/home`, { timeout: 120000 })
await t.expect(Selector('#dashboard_walkthrough').filterVisible().exists).ok({ timeout: 120000 })
// Find a card and open the 'Learn more' menu
await t.click(Selector('app-recommended-centers').find('button.header__button'))
const card: Selector = Selector('app-recommended-centers').find('div.centers__wrapper>app-scroll-wrapper  div.wrapper__container').find('app-center-card').find('.center-card__center-name').withText('Bright Horizons at Cranberry').parent('app-center-card').nth(0);

await t.click(card.find('app-link span').withExactText('Learn more'));
// Verify the content of the menu
await t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health and [Ss]afety is [Oo]ur [Tt]op [Pp]riority/).find('a').withExactText('Read more'));
await t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health and [Ss]afety is [Oo]ur [Tt]op [Pp]riority/).find('a').withExactText('Read more'));
await t.expect(getUrl.href).eql(`https://www.brighthorizons.com/health-safety`, 'Redirected to the wrong URL.')
await t.closeWindow();

}).meta('testType', 'common');

Your complete configuration file

No response

Your complete test report

1. AssertionError: Redirected to the wrong URL.: expected 'https://mybhtest.bhdts.com/home' to deeply equal
   'https://www.brighthorizons.com/health-safety'

   • expected - actual

   -https://mybhtest.bhdts.com/home
   +https://www.brighthorizons.com/health-safety

Screenshots

No response

Steps to Reproduce

1.launch "https://mybhtest.bhdts.com/".
2.Click on the accept cookies
3.click on the Login In Button
4. Enter "Roche" in the employer field.
5. Select Roche from the drop Down.
6. Click on the Continue Button.
7. Enter ID as "testroche"
8. Password as "User123BH"
9. Click on Login Button.
10. Scroll to Recommended Bright Horizons centers
11. Click on the header to expand.
12. for center named Bright Horizons at Cranberry, click on learn More.
13. A new side scroll nav window opens.
14. Under "Health and safety is our top priority" click on Read more button.

TestCafe version

3.6.5

Node.js version

v20.12.0

Command-line arguments

npx testcafe chrome .\tests\Functional\centers.ts --disable-native-automation

Browser name(s) and version(s)

chrome

Platform(s) and version(s)

Windows

Other

If you are not getting the center as "Bright Horizons at Cranberry" ,
click on account >> profile
Under Zip Code : 16066
click on the save button.
Click on Life Stages.
check if early years is checked and after making chnages, click on save button.
click on Intrerest.
check if Caring Responsibility is checked and after making chnages, click on save button.

This enables the system rto get the recommended BH center in the System.

[github-actions]

We appreciate you taking the time to share information about this issue. We reproduced the bug and added this ticket to our internal task queue. We'll update this thread once we have news.

[Bayheck]

Hello, after taking a closer look at your example, I found that the workaround with two clicks actually works. Your test failed because of the incorrect way of checking a new window URL.

You call the following method before a new window is opened, and it stores the value of the parent URL:

const getUrl = await t.eval(() => window.location);

It won't change after a click on the 'Read more' anchor element.

Instead, call the following method after clicking the 'Read more' anchor element:

const getUrl = await t.eval(() => window.location);

Please try this and let us know your results.

I will close this issue for now.

[pranabkdas85]

I did the same with the const getUrl = await t.eval(() => window.location); after clicking,

The system gives the error saying

Cannot switch to the window.

[Bayheck]

Hello,

Could you please elaborate on the following points:

The system gives the error saying
Cannot switch to the window

What command line did you use to run your test?

Also, at what point did you get the error message?

Did you use the workaround with two consecutive clicks instead of just one?

Please share as much details as possible. Thank you in advance.

[pranabkdas85]

The exact code

==

import {
Selector,
} from 'testcafe';

fixtureCenter Finder test cases.beforeEach(async t => {
await t.maximizeWindow();
await t.navigateTo('https://mybhtest.bhdts.com/');
await t.expect(Selector('section.hero').filterVisible().exists).ok('Landing Page has not been displayed.', { timeout: 60000 });
await t.wait(4000)
await t.click(Selector('div#onetrust-banner-sdk').find('button#onetrust-accept-btn-handler'));
await t.click(Selector('header.header-container').find('button>span').withText(/Log [Ii]n/));
await t.click(Selector('div#onetrust-banner-sdk').find('button#onetrust-accept-btn-handler'));
await t.typeText(Selector('bh-employer-search').find('#employer'), "Roche")
await t.expect(Selector('div[role="listbox"]').filterVisible().exists).ok({ timeout: 20000 })
await t.click(Selector('div[role="listbox"]').find('mat-option').withExactText("Roche"))
await t.click(Selector('bh-employer-search').find('button[type="submit"]'))
await t.typeText(Selector('bh-credentials').find('#username'), "testroche")
await t.typeText(Selector('bh-credentials').find('#current-password'), "User123BH")
await t.click(Selector('bh-credentials').find('button').withAttribute('type', 'submit'));

await t.expect(Selector('app-top-picks').find('.carousel')().filterVisible().exists).ok({ timeout: 60000 })

})

test(1648 Verify the content of 'Learn more' menu - BH center, async t => {
// Display Child Care benefits (including center)
let getUrl = await t.eval(() => window.location);

await t.expect(getUrl.href).eql(`https://mybhtest.bhdts.com/home`, { timeout: 120000 })
await t.expect(Selector('#dashboard_walkthrough').filterVisible().exists).ok({ timeout: 120000 })
// Find a card and open the 'Learn more' menu
await t.click(Selector('app-recommended-centers').find('button.header__button'))
const card: Selector = Selector('app-recommended-centers').find('div.centers__wrapper>app-scroll-wrapper  div.wrapper__container').find('app-center-card').find('.center-card__center-name').withText('Bright Horizons at Cranberry').parent('app-center-card').nth(0);

await t.click(card.find('app-link span').withExactText('Learn more'));
// Verify the content of the menu
await t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health and [Ss]afety is [Oo]ur [Tt]op [Pp]riority/).find('a').withExactText('Read more'));
await t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health and [Ss]afety is [Oo]ur [Tt]op [Pp]riority/).find('a').withExactText('Read more'));
getUrl = await t.eval(() => window.location);
await t.expect(getUrl.href).eql(`https://www.brighthorizons.com/health-safety`, 'Redirected to the wrong URL.')
await t.closeWindow();

}).meta('testType', 'common');

We are getting error on Line number 38.

getUrl = await t.eval(() => window.location);

error = Cannot switch to the window.

[Bayheck]

Hello,

I did not manage to reproduce the issue.

Please provide your complete test report when getting the:

error = Cannot switch to the window.

Could you also record a video of your test run showing the error?

[pranabkdas85]

default.mp4

Command ' npx testcafe chrome .\tests\Functional\centers.ts --disable-native-automation -e --video artifacts/videos --video-options singleFile=true,failedOnly=true,pathPattern=${TEST_INDEX}/${USERAGENT}/${FILE_INDEX}.mp4

Error= unning tests in:

• Chrome 130.0.0.0 / Windows 10

Center Finder test cases
× 1648 Verify the content of 'Learn more' menu - BH center

1. Failed to load the page at
   "https://www.brighthorizons.com/health-safety".
   Increase the value of the "pageRequestTimeout" variable, enable the
   "retryTestPages" option, or use quarantine mode to perform
   additional attempts to execute this test.
   You can find troubleshooting information for this issue at
   "https://go.devexpress.com/TestCafe_FAQ_ARequestHasFailed.aspx".

   Error details:
   Failed to perform a request to the resource at
   "https://www.brighthorizons.com/health-safety" because of an error.
   Error: connect ETIMEDOUT 10.120.6.4:443

   Browser: Chrome 130.0.0.0 / Windows 10

2. Cannot switch to the window.

   Browser: Chrome 130.0.0.0 / Windows 10

   33 |
   34 | await t.click(card.find('app-link
   span').withExactText('Learn more'));
   35 | // Verify the content of the menu
   36 | await

t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health
and [Ss]afety is [Oo]ur [Tt]op
[Pp]riority/).find('a').withExactText('Read more'));
37 | await

t.click(Selector('mat-sidenav#rightsidenav').find('section.sidenav__section').nth(0).find('section.tile-accreditation').withText(/Health
and [Ss]afety is [Oo]ur [Tt]op
[Pp]riority/).find('a').withExactText('Read more'));
> 38 | getUrl = await t.eval(() => window.location);
39 | await

t.expect(getUrl.href).eql(https://www.brighthorizons.com/health-safety,
'Redirected to the wrong URL.')
40 | await t.closeWindow();
41 |}).meta('testType', 'common');
42 |

     at <anonymous>
  (E:\newRepo\AutomatedTests\UI\tests\Functional\centers.ts:38:22)        
     at fulfilled
  (E:\newRepo\AutomatedTests\UI\tests\Functional\centers.ts:5:58)

1/1 failed (1m 23s)

Warnings (1):

The browser window was resized during the "1648 Verify the content of
'Learn more' menu - BH center" test while TestCafe recorded a video.
TestCafe cannot adjust the video resolution during recording. As a result,
the video content may appear broken. Do not resize the browser window when
TestCafe records a video.

[Bayheck]

Hello, I tried to reproduce the issue again with the code you previously sent, but it does not work anymore.

Has there been any changes to your website? Could you please send the updated test code? Also, did you resize the browser window during test execution?